Summary
Overview
Work History
Education
Skills
Personal Information
ACHIEVEMENTS
LEADERSHIP AND VOLUNTEERING
Timeline
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Sandra Zacharias

Sandra Zacharias

Preston,UK

Summary

Dynamic and results-oriented MBA graduate from the University of Central Lancashire with 8+ months of hands-on experience in operations management. Proven ability to streamline processes, lead high-performing teams, and enhance operational efficiency. Skilled in strategic planning, problem-solving, and data-driven decision-making, with a track record of increasing workflow efficiency by 20% and reducing operational costs by 15% in previous roles. Proficient in business strategy development, stakeholder engagement, and cross-functional collaboration. Passionate about leveraging analytical insights and people management expertise to deliver sustainable growth, operational excellence, and competitive advantage for forward-thinking organisations.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

Marketing Executive (Volunteer)

J and J will writers
Middlesex
11.2023 - 11.2024
  • Marketing Campaigns: Implemented impactful marketing campaigns, increasing brand visibility by 30% across digital and offline channels
  • Audience Engagement: Engaged target audiences through strategic social media campaigns, growing the company's social media following by 25% within six months
  • Content Creation: Created compelling content for social media, email newsletters, and blogs, resulting in a 20% increase in website traffic
  • Lead Generation: Utilised digital marketing tools to generate 50+ qualified leads monthly, contributing to a 15% increase in sales conversions
  • Analytics & Reporting: Monitored campaign performance using tools like Google Analytics and Hootsuite, providing actionable insights that improved ROI by 10%
  • Collaboration: Worked closely with cross-functional teams to align marketing strategies with business goals, ensuring consistent messaging across all platforms
  • Hands-On Experience: Gained valuable hands-on experience in SEO, email marketing, and social media management, contributing to the company's overall growth

Operations Manager (Intern)

Magnam Healthcare Services Ltd
Preston
03.2023 - 11.2023
  • Operational Efficiency: Planned, assigned, and directed daily operations, improving workflow efficiency by 20% through strategic resource allocation and process optimisation
  • Recruitment & Onboarding: Recruited and onboarded 10+ new hires, reducing onboarding time by 15% and ensuring a smooth transition into the organisation
  • Labour Management: Managed a team of 15+ staff, ensuring optimal productivity and maintaining a 95% employee satisfaction rate
  • Budgeting & Cost Control: Forecasted operational requirements, planned budgets, and analysed variances, leading to a 10% reduction in operational costs within six months
  • Customer Service: Handled and resolved 20% customer complaints monthly, improving service satisfaction scores by 25%
  • Team Leadership: Supervised staff, fostering a collaborative work environment and conducting regular development dialogues to enhance team performance
  • Compliance & Standards: Ensured adherence to health and safety standards, achieving 100% compliance during internal audits
  • Process Improvement: Implemented corrective measures and process improvements that increased overall operational efficiency by 15%

Education

Master of Business Administration - Professional Placement

University of Central Lancashire
Preston, Lancashire
01.2022 - 01.2024

B.A - Economics

Government Brennen College
Kannur, Kerala
06.2018 - 06.2021

Higher Secondary Education - undefined

St. Thomas H.S.S Thomapuram
Chittarikkal, Kasaragod
06.2015 - 06.2017

Skills

  • Data Analysis and Reporting
  • Customer Relationship Management
  • Process Improvement and Lean Management
  • Conflict Resolution
  • Digital Marketing
  • Budgeting and Financial Management
  • Strategic Planning and Decision-Making
  • Labour Management and Staff Supervision
  • Problem-Solving and Analytical Thinking
  • Effective Communication and Public Relations
  • Leadership and Emotional Intelligence
  • Time Management and Adaptability
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word)
  • Basic programming languages

Personal Information

  • Date of birth: 02/17/99
  • Nationality: Indian
  • Marital status: Single

ACHIEVEMENTS

  • Awarded Best NSS (National Service Scheme) Volunteer for outstanding contributions to community service over five years.
  • Actively volunteered with Brennen Film Club and Science Forum, (Govt Brennen College) showcasing teamwork and initiative.
  • Served as an Executive Member of the Entrepreneurship Development Club, (Govt Brennen College) organising events and workshops to foster entrepreneurial skills.

LEADERSHIP AND VOLUNTEERING

  • Awarded Best NSS (National Service Scheme) Volunteer for outstanding contributions to community service over five years.
  • Actively volunteered with Brennen Film Club and Science Forum, (Govt Brennen College) showcasing teamwork and initiative.
  • Served as an Executive Member of the Entrepreneurship Development Club, (Govt Brennen College) organising events and workshops to foster entrepreneurial skills.

Timeline

Marketing Executive (Volunteer)

J and J will writers
11.2023 - 11.2024

Operations Manager (Intern)

Magnam Healthcare Services Ltd
03.2023 - 11.2023

Master of Business Administration - Professional Placement

University of Central Lancashire
01.2022 - 01.2024

B.A - Economics

Government Brennen College
06.2018 - 06.2021

Higher Secondary Education - undefined

St. Thomas H.S.S Thomapuram
06.2015 - 06.2017

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Sandra Zacharias