Sandra Wells

I took over our local Social Club which at the time was very run down. Within a couple of months I managed to turn it around into a very busy club.

I managed staff

Day to day running

60 hours per week

Weekly ordering with brewery

Front of house

All accounts and banking

Cellar

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

• Enhanced customer satisfaction levels through exceptional service and prompt resolution of client issues.
• Conducted regular performance evaluations, addressing any areas requiring improvement in a timely manner.
• Implemented cost-saving measures that increased efficiency without compromising on service quality or client satisfaction.
• Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders, and verifying receipts.

• Built strong relationships with team members and supervisors, fostering a positive work environment.
• Enhanced practical skills by assisting experienced professionals in various tasks.
• Observed experienced professionals in action, gaining valuable insights into best practices within the field.
• Worked 3 months in each department - Sales, Purchasing, Warehouse, Accounts, IT
• Got offered new role at a newly opened office in Scotland as office manager.