Sandra Smith
Rainhill,St. Helens
Summary
Attentive Phlebotomist skilled in obtaining blood specimens by performing venipunctures and finger sticks. Experienced in monitoring and resolving orders in electronic medical records. Proactive and helpful to patients and carers.
Caring individual understands importance of good clinical practices, empathetic communication and inventory control to deliver high quality patient care. Maintains secure and confidential records in line with established procedure. Friendly and personable individual with positive attitude maintains impeccable hygiene standards. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.ttt Enthusiastic phlebotomist with 10 years of experience. Secures team success through hard work, attention to detail and excellent organisation.
I also have a lot of experience in health care duties including
blood pressure
height and weighing
diabetes testing ,working close with consultants .
Overview
16
16
years of professional experience
Work history
Phlebotomist/healthcare
Alderhey children hospital
Liverpool, Merseyside
2021.04 - Current
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Delivered compassionate care and education to reduce patient fear and anxiety.
- Maintained patient sample integrity through correct handling and storage.
- Prepared collected samples for transport to laboratory within strict timelines.
- Organised daily work based on collection priority.
- Labelled vacutainer tubes with patient name, date and collection time.
- Communicated with physicians and associates to facilitate daily workflows.
- Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
- Managed and maintained donation documents and patient records.
- Cleaned and prepped collection stations between appointments to reduce patient wait times.
- Monitored patient wellness during collection to proactively address adverse reactions.
- Stocked phlebotomy trolley or carrier with appropriate supplies.
- Respected confidentiality and privacy, keeping all personal and health data secure.
- Asked patients to form fists, enabling prominent veins to stand out.
- Swabbed collection site to disinfect skin and waited for skin to dry to avoid contamination.
- Greeted patients and verified personal information before phlebotomy services.
- Placed used syringes and needles in designated sharps container and disposed of gauze and gloves in appropriate receptacle.
Healthcare assistant / phlebotomist
St Helens and Knowsley hospital
Whiston, Liverpool
2014.04 - 2020.04
- Cleaned and prepped collection stations between appointments to reduce patient wait times.
- Labelled vacutainer tubes with patient name, date and collection time.
- Maintained patient sample integrity through correct handling and storage.
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Delivered compassionate care and education to reduce patient fear and anxiety.
- Managed and maintained donation documents and patient records.
- Prepared collected samples for transport to laboratory within strict timelines.
- Practised in accordance with internal guidelines, SOPs and clinical study protocols to mitigate risks.
- Stocked phlebotomy trolley or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
- Organised daily work based on collection priority.
- Monitored patient wellness during collection to proactively address adverse reactions.
- Communicated with physicians and associates to facilitate daily workflows.
- Placed used syringes and needles in designated sharps container and disposed of gauze and gloves in appropriate receptacle.
- Asked patients to form fists, enabling prominent veins to stand out.
- Respected confidentiality and privacy, keeping all personal and health data secure.
- Greeted patients and verified personal information before phlebotomy services.
Community healthcare
Victoria community care
Knowsley, Liverpool
2009.01 - 2014.11
- Acquired and maintained knowledge of all company policies and procedures.
- Managed crisis situations calmly and professionally.
- Completed all required paperwork, data collection and reports to monitor progress.
- Worked with specific community groups with targeted health and wellness information.
- Delivered high-quality care to patients with palliative care needs in their own homes.
- Conducted risk assessments for all activities to maintain safety and quality of programmes.
- Helped vulnerable individuals navigate complex healthcare system procedures for positive outcomes.
- Planned and directed [Type] work, supporting employees to meet best practices. Via
- Applied concise time-management to meet deadlines.
- Developed and implemented [Type] training classes to educate team members and community residents.
- Returned calls, emails and faxes according to departmental policy.
- Met learning and skills development needs of identified local groups and services to tackle health inequalities.
CIC
Support worker
Liverpool , Merseyside
2010.10 - 2013.10
- Adapted to new situations and learned new skills quickly.
- Wrote and edited articles for company's website.
- Sought feedback actively and used it to improve performance.
- Worked productively with team members to achieve common goals.
- Participated in training and seminars to enhance skills and promote growth.
- Made positive contributions to team and workplace, consistently exceeding expectations.
- Used strong work ethic to meet stringent deadlines.
- Conducted research and analysis to support team with project preparation.
- Exceeded expectations and demonstrated potential for future success.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Managed time effectively to meet deadlines.
Prescott Oasis training health care
Oasis care
Prescot, Knowsley
2007.12 - 2008.01
- Conducted research and analysis to support team with project preparation.
- Participated in training and seminars to enhance skills and promote growth.
- Demonstrated accountability and initiative by proactively identifying and mitigating potential risks.
- Sought feedback actively and used it to improve performance.
- Used strong work ethic to meet stringent deadlines.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Showed initiative and willingness to take on new challenges.
- Established and nurtured positive professional relationships within working environments.
- Exceeded expectations and demonstrated potential for future success.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Communicated ideas and information clearly and concisely, both verbally and in writing
- Worked productively with team members to achieve common goals.
- Managed time effectively to meet deadlines.
Education
Certificate of Higher Education - Sign language
Alderhey training
Liverpool 11/2023 - 11/2023
NVQ care certificate - Healthcare
Alderhey hospital
Liverpool 05/2022 - 08/2022
A1 assessor award - Assessor awards
Alder training
Liverpool 02/2011 - 09/2011
Certificate of Higher Education - Dementia awareness
Alzheimer,s society
06/2010 - 06/2010
Certificate of Higher Education - Numeracy
numeracy L1
Knowsley 12/2010 - 01/2011
L2 - Literacy
alder training
12/2011 - 01/2012
L2 - Equality and diversity
Ofqual
09/2012 - 09/2012
PTTLS - Assessor
St Helens Knowsley college
01/2012 - 10/2013
Level3 - Business
OFqual
01/2012 - 10/2013
NVQ Level 3 - Health and social care
City &Guilds
06/2007 - 06/2008
Skills
- Exceptional communicator
- Health assessment and monitoring
- Compassionate care giver
- Home care
- Elderly care
- Housekeeping
- Nursing care
- Safeguarding knowledge
- Documentation development
- Personal care
- Good listener
- phlebotomist trained
- caring nature
- keeping up with all my training
- willing to learn new skills
- Recording data
- Quality Control
- Patient confidentiality
- Health education
- Venepuncture
- Data entry
- Specimen collection
- Venipuncture
- Infection control and aseptic procedures
- Medical records management
- Knowledge of [Software]
- Communication skills
- Problem-solving
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Phlebotomist/healthcare
Alderhey children hospital
2021.04 - Current
Healthcare assistant / phlebotomist
St Helens and Knowsley hospital
2014.04 - 2020.04
CIC
Support worker
2010.10 - 2013.10
Community healthcare
Victoria community care
2009.01 - 2014.11
Prescott Oasis training health care
Oasis care
2007.12 - 2008.01
Certificate of Higher Education - Sign language
Alderhey training
11/2023 - 11/2023
NVQ care certificate - Healthcare
Alderhey hospital
05/2022 - 08/2022
A1 assessor award - Assessor awards
Alder training
02/2011 - 09/2011
Certificate of Higher Education - Dementia awareness
Alzheimer,s society
06/2010 - 06/2010
Certificate of Higher Education - Numeracy
numeracy L1
12/2010 - 01/2011
L2 - Literacy
alder training
12/2011 - 01/2012
L2 - Equality and diversity
Ofqual
09/2012 - 09/2012
PTTLS - Assessor
St Helens Knowsley college
01/2012 - 10/2013
Level3 - Business
OFqual
01/2012 - 10/2013
NVQ Level 3 - Health and social care
City &Guilds
06/2007 - 06/2008