Sandra Ruck

Facilitate communication and engagement among children, families, and staff within a three-form entry primary school setting.

Oversee attendance management for over 650 children, ensuring adherence to current legislation.

Liaise with statutory agencies to ensure recognition, appropriate response, referral, and thorough recording of disclosures and concerns raised.

• Advised students on academic issues whilst also providing pastoral support when required.
• Enhanced student wellbeing by offering empathetic and effective pastoral support.
• Provided pastoral support to students, aiding in their emotional wellbeing.
• Fostered positive relationships with parents and guardians for better student support.

Achieved streamlined production of goods and services through effective management of business operations.

Ensured high standards of quality control and safety measures through diligent oversight of HR activities.

Enhanced organisational processes, leading to significant improvements in operational efficiency.

Executed the dissolution of Padstones charity, ensuring assets were effectively handed over to Connection Support within the time frame.

Coordinate initiatives within pastoral care team to address specific barriers impacting pupil engagement and academic success.

Facilitate understanding of safeguarding responsibilities by monitoring staff engagement with ‘Keeping Children Safe in Education' and ensuring declarations of disqualification by association related to FGM, CSE, and Prevent legislation.

Oversaw delivery of responsive and compassionate care services for vulnerable older residents in extra care settings.

Facilitated collaboration with family carers and agencies to ensure comprehensive support for residents.

Executed care activities with dignity and respect, enhancing residents' quality of life.

Assisted individuals with mental health needs, learning disabilities, and complex trauma experiences.

Support homeless individuals and young adults transitioning from care.

Ensured service environment was welcoming, supportive, and of high quality.

Supported team members in delivering high-quality service despite challenging conditions.

Encouraged staff to perform at their best through an inclusive and friendly environment.

Fostered a positive atmosphere that enhances employee satisfaction and customer engagement.

• Carried out day-to-day duties accurately and efficiently.
• Supported team by demonstrating respect and willingness to help.
• Successfully delivered on tasks within tight deadlines.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.
• Completed duties to deliver on targets with accuracy and efficiency.
• Completed customer orders with speed and accuracy.
• Applied positive customer service approach to increase satisfaction levels.
• Oversaw daily operations to achieve high productivity levels.

Assisted individuals with mental health needs, learning disabilities, and complex trauma.
Supported homeless individuals by contributing to a dedicated team focused on positive outcomes for all service users.
Provided guidance and care to those facing multiple challenges in daily living.

• Offered friendly, efficient customer service and handled challenging situations with ease.
• Increased customer satisfaction by resolving issues.
• Completed duties to deliver on targets with accuracy and efficiency.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Housing Officer – Rainforest Walk

• 3-year Break

Achieved successful project outcomes for ten young people through effective support and collaboration.
Realised the vision of Seaford Court by leveraging contributions from Wokingham's community and organisations.
Delivered the Caritas initiative, ensuring its completion and positive impact on the community.