Sandra Pokora
Birmingham ,West Midlands
Summary
Organised, dependable and self-motivated individual driven to achieve. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Always highly committed to continue learning and undergo any professional development required.
Overview
6
6
years of professional experience
Work History
Managing Director
Lioness Allied Ltd
Birmingham, West Midlands
05.2021 - Current
- Kept accurate company records, upholding compliance with regulations and company policies.
- Managed team performance, celebrating successes and identifying areas to improve.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
- Resolved staff and client issues effectively and efficiently, enhancing business performance and growth.
Project manager
Freelancing
Birmingham, West Midlands
07.2023 - 11.2024
- Coordinated construction projects from planning stage to completion.
- Planned work schedules, ensuring tasks were completed within timelines.
- Oversaw subcontractors, ensuring work met project specifications.
- Conducted regular site inspections for quality assurance.
- Tracked progress of construction projects reporting updates to stakeholders.
Insolvency Administrator
LBK Insolvency Solutions Ltd
Birmingham, West Midlands
09.2022 - 01.2023
- Liaise directly with managers and IP's.
- Managing CVL's
- Drafting all routine case correspondence.
- Provide regular progress reports to the manager.
- Be able to work on several different assignments at one time.
- Provide regular progress reports to the manager.
- Plan, control and pro-actively maintain a portfolio of corporate insolvency cases, progressing them to closure.
- Carry out basic investigation procedures and identify the appropriate time to seek legal advice.
Case Administrator
Consulta Juris (UK) Ltd
Birmingham, West Midlands
07.2021 - 08.2022
- Performed diary management duties - keeping track of critical dates to assist in achieving targets.
- Conducted consultations with clients to obtain an understanding of their requirements and service needs.
- Assessed the financial position of companies through carrying out data analysis and determining the service needs.
- Input accurate and timely data into computerised record systems and portals.
- Planning and organising work schedules to maintain efficiency.
- Prepared and maintained cases and record files in strict accordance with company standards.
Health Care Assistant
Care at Ltd
Birmingham, Birmingham
06.2020 - 06.2021
- Communicating with patients and providing support to senior staff members as well as nurses.
- Engaging with patients and aiding them to participate in daily scheduled activities and tasks.
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Charted patient information such as mood changes, mobility activity, and daily inputs and outputs.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
Customer Service Advisor
The Bed Warehouse (West Midlands) Ltd
Birmingham , West Midlands
10.2018 - 02.2019
- Provided helpful, attentive sales support to generate a positive customer experience.
- Liaised with customers to determine needs and provide recommendations.
- Handled complaints calmly and professionally, providing appropriate solutions to ensure customer satisfaction.
Education
Bachelor of Arts - Accounting and Finance
Coventry University
Coventry 09/2018 - 11/2021
Diploma of Higher Education - Accounting & Finance
Walsall College
Walsall 09/2016 - 07/2018
GCSEs - General Studies
Saint Edmund Campion Catholic School
Birmingham 09/2013 - 06/2015
Skills
- Data handling
- Accurate data entry
- Financial data analysis
- IT proficient
- Advanced microsoft office knowledge
- Case management
- Case progress reviewing
- Effective communicator
- Bilingual (Polish&English)
- Ability to work under pressure
- Full UK driving license (Held since September 2016)
Timeline
Project manager
Freelancing
07.2023 - 11.2024
Insolvency Administrator
LBK Insolvency Solutions Ltd
09.2022 - 01.2023
Case Administrator
Consulta Juris (UK) Ltd
07.2021 - 08.2022
Managing Director
Lioness Allied Ltd
05.2021 - Current
Health Care Assistant
Care at Ltd
06.2020 - 06.2021
Customer Service Advisor
The Bed Warehouse (West Midlands) Ltd
10.2018 - 02.2019
Bachelor of Arts - Accounting and Finance
Coventry University
09/2018 - 11/2021
Diploma of Higher Education - Accounting & Finance
Walsall College
09/2016 - 07/2018
GCSEs - General Studies
Saint Edmund Campion Catholic School
09/2013 - 06/2015
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