Sandra O Sullivan
Stirling
Summary
Passionate student skilled in building rapport and connections through compassionate communication. Practical and proactive for reactive support tailored to individual needs. Adapts well to independent and team work for well-rounded support. Creative hospitality industry professional with wealth of historical knowledge. Offers excellent customer service and public speaking skills. Looking to utilise knowledge and abilities in [Job Title] role. Enthusiastic Tour Guide with history cultivating unforgettable experiences. Relatable people person with excellent conversational skills and friendly nature. Personable individual who enjoys meeting new people. Strong presentation skills and desire to connect others with [Area of expertise]. Pursuing tour guide position with growing travel company.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work history
Peer support
Sli eile Housing Association
Churchtown, Cork
01.2019 - 09.2023
- Observed and evaluated patients to detect changes in behaviour or abnormalities.
- Performed crisis interventions during emergency cases.
- Provided timely intake, assessment and appropriate intervention to clients experiencing crises.
- Provided emotional support to patients and families facing challenging situations.
Peer support worker
Limerick Mental Health Association
Limerick, Limerick
09.2022 - 08.2023
- Helped clients make informed decisions and follow individual treatment plans.
- Collaborated with other healthcare professionals to design treatment plans.
- Maintained confidentiality of clients' information.
- Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
WRAP FACILITATOR
MENTAL HEALTH IRELAND
Cork, CORK
05.2020 - 08.2023
- Built staff leadership abilities and expertise by delivering forward-thinking training.
TOUR GUIDE
OFFICE OF PUBLIC WORKS
KILLARNEY CO.KERRY, DUBLIN
03.2017 - 10.2019
- Addressed enquiries, issues and concerns of tourists.
- Interpreted and translated languages for tourists to understand.
- Documented daily tour activities and prepared incident reports.
- Entertained tour guests with fun props, stories and activities.
Education
Higher National Diploma - PEER SUPPORT
09.2022 - 06.2023
Certificate of Higher Education - Tourism
03.2020 - 10.2021
Skills
- Microsoft Word
- Accurate recordkeeping
- Disability services
- Mental health crisis intervention
- Aggressive behaviour management
- Reports
- Training and mentoring
- Cash handling
- Company branding
- Business expertise
Timeline
Peer support worker - Limerick Mental Health Association
09.2022 - 08.2023
DUBLIN CITY UNIVERSITY - Higher National Diploma, PEER SUPPORT
09.2022 - 06.2023
WRAP FACILITATOR - MENTAL HEALTH IRELAND
05.2020 - 08.2023
CERTIFICATE IN TRAVEL AND TOURISM - Certificate of Higher Education, Tourism
03.2020 - 10.2021
Peer support - Sli eile Housing Association
01.2019 - 09.2023
TOUR GUIDE - OFFICE OF PUBLIC WORKS
03.2017 - 10.2019
Similar Profiles
JULIE BELLJULIE BELL
Senior Housing Officer at Clyde Valley Housing AssociationSenior Housing Officer at Clyde Valley Housing Association
KATJA VENGLINSKAYAKATJA VENGLINSKAYA
Policy & Events Officer at Housing Germany AssociationPolicy & Events Officer at Housing Germany Association
Orlando BarryOrlando Barry
Locality Support Officer at Greensquare Accord (Housing Association)Locality Support Officer at Greensquare Accord (Housing Association)
Filip J. PericFilip J. Peric
Groundsman (FIFO) at CiveoGroundsman (FIFO) at Civeo
Brent ShierBrent Shier
Student Summer Position at Department of National DefenseStudent Summer Position at Department of National Defense