Sandra Oppong
Bulford
Summary
A highly conscientious and well-mannered individual, I excel in communicating effectively with individuals and customers across all levels. My experience in fast-paced environments has honed my ability to work under pressure and communicate with people from diverse backgrounds. I am adept at following instructions and possess a strong willingness to learn and develop new skills that benefit the organization. As an excellent team player who also thrives independently, my background in care has cultivated tact and sensitivity in all interactions. I am seeking a challenging new position where I can leverage my existing skills and experience while furthering my career development.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work history
Day Carer Assistant
Orders of St John Care Trust (OSJCT)
02.2024 - 06.2025
- To provide support and personal care to residents as specified in their personal plan and to work in accordance with the Orders of St John Care Trust Standards and Values.
- Monitoring and Reporting: Observing residents' health and well-being, reporting any changes or concerns to the appropriate personnel.
- Support residents by providing holistic person-centred care; hygiene and physical wellbeing.
- To encourage residents to maintain a high standard of personal care including intimate care, hygiene, and physical wellbeing.
- Mobility: Helping with transfers, using mobility aids, and assisting with ambulation.
- To ensure a headcount of the residents is done first thing in the morning to encourage and ensure health and safety.
- To support residents with their doctors or hospital appointment if required.
- To be up to date with trainings, policies, professional development and staying informed about best practices and regulatory changes.
- Contribute and work collaboratively as a team member and establish good working relationships with colleagues, residents, professionals and visitors.
- To provide personal care, supports daily routines, and focus on enhancing the well-being and quality of life of residents.
- Maintaining Records: Keeping accurate records of care provided and resident progress.
- Creating a Positive Environment: Engaging with residents, building relationships, and promoting a sense of dignity and independence.
- Daily Routines: Supporting with activities of daily living, including meal preparation, and assisting with dressing and mobility.
- Implementing and Evaluating Care Plans: Ensuring residents' needs are met and that care plans are regularly reviewed and adjusted as needed.
- Providing emergency assistance: Knowing how to respond to emergencies and providing immediate assistance.
- Maintaining confidentiality: Protecting the residents' privacy and respecting their confidentiality.
Teaching Assistant (Key Stage 1 and Key Stage 2)
LDBS Academies Trust Millbrook Park Primary School
07.2021 - 12.2023
- Company Overview: Continuation from Engage education agency to permanent
1:1 teaching assistant/ general teaching assistant
Engage Education
09.2019 - 07.2021
- Company Overview: via agency
- Ensuring the child's welfare is paramount
- Inspire the school's vision and values (courage respect, resilience and kindness)
- Support children according to their needs
- Support & help children achieve their full potential
- Promote safeguarding and safe environment
- Assist class teacher with the classroom, lessons and activities
- Promote inclusion and equality
- Ensure to be up to date with policies
- To be up to date with training
- Encourage children to participate
- Help children build their confidence
- Engage with the children and their learning
- Demonstrate and promote resilience
- Working closely with other educational professionals such as speech and language therapist, occupational therapist and SEN trainer
- Support children with their full development
- Maintain confidentiality and keeping records
- Create and build a positive relationship with parents
- Via agency
Specialist Teaching Assistant (Reception/Key Stage 1 SEN)
Teaching Personnel
01.2018 - 07.2019
- Early years and key stage 1 teaching assistant
- Team player
- Creative and practical skills
- Adapting support according to the child's need
- Making sure the environment is safe
- Ensuring the child's welfare is paramount
- Help the child achieve their full potential
- Creating a sensory bag/area for the child and a stimulating environment
- Keeping records
- Attending meetings
- Keeping up to date records of the child's assessments and development
- Promote inclusion and participation
- 1:1 teaching assistant
- Dealing with challenging behaviour
- Feeding back to the class teacher on the child's progress
- To work with other professionals such as speech therapist, SEN trainer and others
- Build a positive relationship with parents
- Maintain confidentiality
- Assist the class teacher
- Support the child with their physical, intellectual, emotional, social and behaviour development.
Customer Service Advisor
JUST EAT
12.2015 - 12.2017
- Ensuring good communication skills via telephone, chat and email with customers, also in both writing and verbal.
- Making Inbound and Outbound Calls
- Keeping accurate recording
- Dealing with both customers and restaurant partners
- Using own innovative and ensuring team work is effective
- Ensuring that Data Protection ACT is applied in all tasks
- Dealing with conflict and working under pressure
- Use of Basic IT skills such as Excel, MS word and others
- Helping other department such as Device Support
Nursery Practitioner
Cheeky Chums Nursery
10.2014 - 12.2015
- Providing excellent standards of care for children and parents
- Keeping accurate administrative records of a child's development and progress
- Maintaining children's administrative records and carried out assessments
- Contributing to and participated in team meetings and activities
- Welcoming and assisting visitors to the nursery
- Recording accidents/incidents in the books provided
- Encouraging children to respect each other and also teachers
- Ensuring that the welfare of a child is paramount
Hair Stylist Assistant
Angels Hair Nails & Beauty
03.2011 - 05.2011
- Providing hair services to guests using accepted techniques and materials
- Greeting customers as they enter the salon
- Talking to customers and getting a clear idea of what they want
- Operating a cash register
- Ensuring an adequate supply of towels and sundry items
- Following customer instructions
- Performing hair treatment including cuts, colours, blow outs and up-dos
- Demonstrating hair care products to customers
- Charging for services and taking cash or credit card payments from customers
Care Assistant and School Assistant
Goldbeaters Primary School, Brookside Care Home and Appletree Court Care Home
01.2009 - 02.2011
- Interacting and listening to patients and students
- Assisting patients with all activities of daily leaving including hygiene and nutrition
- Helping patients to meet their personal care sensitively and appropriately to a high standard
- Assisting patients with feeding, bathing and dressing where need be
- Preparing meals and drinks
- Preparing the classroom for lessons
- Motivating and encouraging pupils
- Tidying up and keeping the classroom in good order
- Creating displays of pupils' work
- Helping on school outings or at school events
Retail Assistant
Peacocks
07.2007
- Approaching customers and helping them with their needs
- Assisting customers with their enquiries
- Maintaining the cleanliness of the retail shop at all times
- Replenishing stock on shelves
Education
Early Childhood Studies -
University of Canterbury-Christ Church
Medway, Kent 09.2011 - 06.2014
BTEC National Health and Social Care Level 3 -
Stanmore College
Stanmore 09.2009 - 06.2011
BTEC First Diploma Health and Social Care -
London Academy
09.2008 - 06.2009
GCSEs - English, Hairdressing, French
London Academy
10.2006 - 06.2008
Skills
- IT literate
- MS Word
- Outlook
- Team Player
- Basic health care and hygiene standards
- Sunday School teacher/leader
- Care assistant
- Hair and Beauty
- Make-Up
- Early childhood education understanding
- Planning activities for children
- Fashion
- Bridal Hairstyles
- Creative
- Childhood Studies
- SEN support
- Administration
- Organisation Skills
- Communication skills
- Listening skills
- Verbal skills
- Written skills
- Initiative
- Computer skills
- Internet
- Microsoft Office skills
- Research skills
- Multi-tasking
- Telephone manner
- Switchboard
- Maintaining confidentiality
- Activity planning
- Special Educational Needs (SEN) support
- Understanding special needs
- Understanding of safeguarding procedures
Languages
French
Fluent
Hobbies and interest
* Travel and Socializing: Enthusiastic about exploring new cultures and destinations, as well as enjoying social interactions in various settings.
* Community Engagement: Actively involved in community service through organising events and participating in church activities.
* Creative Arts: Passionate about expressing creativity through hairdressing, makeup, and beauty, with a keen interest in bridal hair styling.
* Culinary Arts: Enjoys cooking and exploring diverse cuisines, always eager to try new recipes and flavors.
* Continuous Learning: Committed to personal growth through learning new skills such as DIY and textiles, demonstrating a proactive approach to self-improvement.
References
References available upon request.
Timeline
Day Carer Assistant
Orders of St John Care Trust (OSJCT)
02.2024 - 06.2025
Teaching Assistant (Key Stage 1 and Key Stage 2)
LDBS Academies Trust Millbrook Park Primary School
07.2021 - 12.2023
1:1 teaching assistant/ general teaching assistant
Engage Education
09.2019 - 07.2021
Specialist Teaching Assistant (Reception/Key Stage 1 SEN)
Teaching Personnel
01.2018 - 07.2019
Customer Service Advisor
JUST EAT
12.2015 - 12.2017
Nursery Practitioner
Cheeky Chums Nursery
10.2014 - 12.2015
Early Childhood Studies -
University of Canterbury-Christ Church
09.2011 - 06.2014
Hair Stylist Assistant
Angels Hair Nails & Beauty
03.2011 - 05.2011
BTEC National Health and Social Care Level 3 -
Stanmore College
09.2009 - 06.2011
Care Assistant and School Assistant
Goldbeaters Primary School, Brookside Care Home and Appletree Court Care Home
01.2009 - 02.2011
BTEC First Diploma Health and Social Care -
London Academy
09.2008 - 06.2009
Retail Assistant
Peacocks
07.2007
GCSEs - English, Hairdressing, French
London Academy
10.2006 - 06.2008
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