Overview
Work history
Timeline
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Sandra Oppan

Legon-Accra,Ghana

Overview

16
16
years of professional experience

Work history

Customer Experience & Logistics Associate

Amazon (via Time Partner)
01.2021 - 08.2024
  • Streamlined customer fulfilment processes and supported quality control standards in logistics operations.
  • Helped implement service tracking systems to improve customer satisfaction and product handling.
  • Collaborated across teams to document workflows and report service KPIs.

Sales & Support Roles

07.2008 - 12.2020
  • Supported frontline customer service operations and client-facing duties across sectors including fashion logistics, wholesale, and hospitality.
  • Developed and maintained strong relationships with diverse customer bases; demonstrated flexibility and responsiveness in cross-cultural work environments.

Sales & Marketing Lead / Property Manager

Mec-Ellis Realty
Accra
03.2015 - 01.2016
  • Developed and launched direct and online campaigns to promote real estate products; drove 40% increase in client enquiries.
  • Managed the full property sales lifecycle including pitching, contract negotiation, customer engagement, and documentation.
  • Created marketing materials and collaborated with external designers to produce print and digital assets.
  • Coordinated client open-house events and presentations, engaging over 300 prospective buyers.

Marketing Manager

Mec-Ellis Investments
Accra
11.2012 - 10.2014
  • Designed and delivered fully integrated B2C marketing campaigns that increased client acquisition by 35% and improved retention by 25%.
  • Managed campaign budgets of up to £50k; developed creative briefs, coordinated with external agencies, and tracked campaign performance using CRM and analytics tools.
  • Oversaw a small marketing support team, providing mentoring, task delegation, and progress monitoring.
  • Conducted market research and presented insights to senior leadership, influencing strategic investment product positioning.

Marketing & Administrative Officer

Knowledge Tree Technologies
02.2011 - 10.2011
  • Promoted educational products through local events, social media, and direct sales efforts.
  • Oversaw marketing content and internal communications; developed outreach programmes to local schools and colleges.

Timeline

Customer Experience & Logistics Associate

Amazon (via Time Partner)
01.2021 - 08.2024

Sales & Marketing Lead / Property Manager

Mec-Ellis Realty
03.2015 - 01.2016

Marketing Manager

Mec-Ellis Investments
11.2012 - 10.2014

Marketing & Administrative Officer

Knowledge Tree Technologies
02.2011 - 10.2011

Sales & Support Roles

07.2008 - 12.2020

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Sandra Oppan