SANDRA OFORI
Croydon,United Kingdom
Summary
Motivated and adaptable graduate with experience in customer service, administration, and education support. Demonstrates strong communication, organizational, and interpersonal skills, excelling in both independent and team settings. Quick learner committed to delivering excellent service in fast-paced environments. Seeking opportunities to contribute positively and support organizational success across various sectors.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Cook
Satellite Trans Ghana Ltd
2025.10 - 2026.05
- Prepared and served meals for employees while maintaining high standards of food quality, presentation, and hygiene.
- Managed food preparation schedules to ensure meals were delivered on time.
- Monitored stock levels and assisted with ordering food supplies and kitchen materials.
- Ensured compliance with food safety, hygiene, and health and safety regulations.
- Maintained cleanliness and organisation of kitchen and food preparation areas.
- Worked effectively under pressure to meet daily operational requirements.
- Reduced waste through effective food storage and stock rotation practices.
Receptionist
StarLife Assurance Company
2024.08 - 2025.09
- Served as the first point of contact for customers, visitors, and external stakeholders.
- Answered telephone calls, responded to enquiries, and directed communications appropriately.
- Scheduled appointments and maintained accurate office records and documentation.
- Assisted customers with information regarding company services and products.
- Performed administrative duties including filing, data entry, document preparation, and record management.
- Maintained a professional and welcoming reception environment.
- Supported daily office operations and administrative activities.
Voluntary Teaching Assistant
Great Builder Academy School, Ghana
Ghana, Kumasi
2019.08 - 2020.09
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Provided feedback on pupil's work, identifying areas for improvement.
- Managed administrative tasks, aiding smooth running of the class.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
Education
Bachelor of Science (BSc) - Catering and Hospitality
Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development (AAMUSTED)
Ghana 2020.09 - 2024.07
Senior High School Certificate - Home Economics
Serwaa Kesse Senior High School
Ghana 2016.06 - 2019.07
Skills
- Customer Service and Client Relations
- Reception and Front Desk Operations
- Administrative Support
- Telephone and Email Communication
- Data Entry and Record Management
- Team Collaboration
- Time Management
- Problem Solving
- Food Preparation and Food Safety
- Organisation and Planning
- Attention to Detail
- Health and Safety Awareness
- Adaptability
- Professional Communication
- Working Under Pressure
- Microsoft Office
- Relationship Building
- Incident reporting
- Performance improvement
- Catering coordination
- Nutritional care
- Effective planner
- Focused and disciplined
Language
English and Akan Twi
Refences
Available upon request.
Hobbies
Music, Movies, Traveling and Reading
Volunteer Experience
Great Builder Academy School, Voluntary Teaching Assistant, Ghana, 2019-08, 2020-09, Assisted teachers with lesson preparation and classroom activities., Supported pupils in completing educational tasks and learning objectives., Encouraged student participation and engagement during lessons., Prepared learning materials and classroom resources., Assisted with classroom management and maintaining a positive learning environment., Monitored student progress and provided support where required., Worked collaboratively with teaching staff to support student development.
Timeline
Cook
Satellite Trans Ghana Ltd
2025.10 - 2026.05
Receptionist
StarLife Assurance Company
2024.08 - 2025.09
Bachelor of Science (BSc) - Catering and Hospitality
Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development (AAMUSTED)
2020.09 - 2024.07
Voluntary Teaching Assistant
Great Builder Academy School, Ghana
2019.08 - 2020.09
Senior High School Certificate - Home Economics
Serwaa Kesse Senior High School
2016.06 - 2019.07