Sandra Niedziela

• My first part-time job
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Maintained clean and organized dining areas for optimal guest experience.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

• Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Answered customers' questions, recommended items, and recorded order information.

Copacking (packing food to box)

• Checked packages and merchandise for damage and notified vendors.
• Maintained clean, orderly work environment free of hazards.

Work in the courier company InPost as a customer support consultant

• Reduced call wait times for improved client experience through effective call handling techniques.
• Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.

Copacking(packing food to the box)

• Checked packages and merchandise for damage and notified vendors.

• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Streamlined the checkout process for faster service and improved customer experience.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

• Helped train new employees in safe practices and warehouse procedures.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
• Developed strong relationships with vendors, ensuring timely delivery of products and efficient resolution of any issues that arose.
• Participated in ongoing professional development opportunities to stay current on industry trends and best practices for warehouse operations.

• Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
• Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
• Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
• Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
• Assisted in reducing laundry costs by properly sorting linens and towels for washing.
• Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.

• Reduced product damage rates by enforcing proper handling techniques and storage methods.
• Streamlined order processing for faster customer service and reduced shipping times.
• Improved warehouse efficiency by implementing new inventory management systems and procedures.
• Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
• Collaborated with other departments to optimize warehouse space and improve overall company performance.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Used forklifts and pallet jacks to relocate products.