Sandra Milena Sanchez
Brentford,United Kingdom
Summary
Highly adaptable, self-motivated team player with a broad experience across sales, operations and customer service roles in the retail, real estate and hospitality sectors. Proven ability to manage challenging situations and diverse stakeholders using excellent interpersonal communication and conflict resolution skills. Strong in time management, multitasking and organisation.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work History
Social media influencer
Self-employed
Brentford, United Kingdom
03.2020 - 06.2022
- Generated written content on personal growth and spirituality topics for Zoom webinars
- Interacted with participants to share personal experiences and seek relevant input.
- Grew following by maintaining a consistent meeting schedule.
Property manager
Next Solution Properties
Panama City, Panama
01.2015 - 01.2020
- Acted as main point of contact for tenants, contractors and third-party agents.
- Maintained attractiveness and appealing interiors to gain potential tenants.
- Collected rent and managed online payments for streamlined accounting processes.
- Coordinated with maintenance personnel and contractors for required repairs.
Cafe owner and manager
Café-bistro Petit Appétit
Panama City, Panama
02.2013 - 12.2014
- Implemented innovative alkaline diet menus and created compelling marketing materials driving footfall and sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Remedied employee conflicts using excellent decision-making and problem-solving abilities.
- Put together realistic budgets based upon actual costs and fees for effective business operations.
Shop manager
Clothing boutique Steven
Buenaventura, Colombia
01.2004 - 11.2005
- Drove shop staff to deliver excellent sales-floor service, meeting individual needs for first-class customer experiences.
- Managed stock orders and maintained strict visual merchandising standards, maximising sales opportunities.
- Enforced periodic stock-takes, verifying records against physical goods to resolve errors.
- Maintained exceptional store cleanliness by inspecting till and store sections.
Supermarket cashier
Almacenes La 14
Cali, Colombia
03.2003 - 12.2004
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Followed optimised checkout processes to reduce customer wait times.
- Educated customers on promotions, offers and special events to enhance food and non-food sales.
- Displayed and restocked merchandise by following brand guidelines.
Shop assistant
Department store Tati
Buenaventura, Colombia
01.1998 - 01.2002
- Boosted product sales by offering selection guidance to customers.
- Organised displays to promote inventory and encourage customer purchases.
- Updated product labelling and pricing to reflect discounts and offers.
- Packed and wrapped gifts with decorative details to match customer preferences.
Education
Bachelor degree - International Business
Interamerican University of Panama (UIP)
Panama City, Panama 09.2007 - 11.2015
Skills
- Results oriented
- Attention to detail
- Easy to approach
- Persuasive
- Perseverant
- Creative
- Efficient and proactive
- Positive attitude
- Able to work under pressure
Languages
English
Intermediate
Spanish
Native
Timeline
Social media influencer
Self-employed
03.2020 - 06.2022
Property manager
Next Solution Properties
01.2015 - 01.2020
Cafe owner and manager
Café-bistro Petit Appétit
02.2013 - 12.2014
Bachelor degree - International Business
Interamerican University of Panama (UIP)
09.2007 - 11.2015
Shop manager
Clothing boutique Steven
01.2004 - 11.2005
Supermarket cashier
Almacenes La 14
03.2003 - 12.2004
Shop assistant
Department store Tati
01.1998 - 01.2002
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