Sandra Kaja Kabongo
London
Summary
Experienced Compliance and Administrative Officer with a strong background in regulated domiciliary care environments. Expertise in record maintenance, confidential information management, and regulatory compliance. Demonstrated skills in supporting HR functions, coordinating staff training, and ensuring adherence to governance standards; suitable for key personnel roles under Home Office sponsor guidance.
Overview
5
5
years of professional experience
Work History
Compliance Officer
Keeva Care
London
2023.11 - Current
- Conduct compliance-related tasks including DBS checks, Right to Work verification, and documentation audits.
- Maintained accurate employee records, ensuring compliance with regulatory, governance, and organisational standards to mitigate risk.
- Ensure GDPR compliance and handle confidential information appropriately and professionally.
- Monitor training records for 40+ employees and support staff development requirements.
- Schedule staff activities and assist with coordinating training compliance and attendance.
- Improved documentation accuracy and audit readiness by 100% through organised record-keeping and process management.
- Supported HR-related tasks, coordinating recruitment administration and onboarding processes to ensure adherence to policies.
- Acted as key point of contact for emails, facilitating communication between staff and external stakeholders to enhance collaboration.
- Coordinate administrative systems to support daily operations and ensure smooth workflow.
- Demonstrate reliability, professionalism, and the ability to follow processes carefully in a regulated environment.
Support Worker
Keeva Care
London
2021.08 - Current
- Provided personal care, meal preparation, medication management, and community engagement to support service users' autonomy and wellbeing.
- Delivered person-centred support to vulnerable individuals, enhancing safety, dignity, and independence.
- Enhanced service user safety through robust safeguarding procedures.
- Encouraged community involvement to enhance user engagement and promote overall wellbeing.
- Collaborated with healthcare professionals, families, and external agencies to fulfil individual care plans. Maintained accurate records, incident reports, and progress notes, adhering to confidentiality and CQC standards.
- Ensured compliance with care standards through meticulous record-keeping.
Education
Access to Nursing - Nursing
Waltham Forest College
London, ENG2015-06
BSc (Hons) - Public Health
University of Greenwich
London, ENG2020-05
Skills
- Compliance monitoring and auditing
- Staff compliance management
- Accurate record-keeping and documentation
- Confidentiality and GDPR awareness
- Risk assessment
- Ability to follow processes carefully
- Strong administrative and organisational skills
- Dependable and suitable for trusted roles
Professional Development
Level 4 Apprenticeship in Quality Assurance, 05/2026
Hobbies and Interests
I enjoy listening to music and singing. I am a choir member in my church and lead the choir.
Timeline
Compliance Officer
Keeva Care
2023.11 - Current
Support Worker
Keeva Care
2021.08 - Current
Access to Nursing - Nursing
Waltham Forest College
BSc (Hons) - Public Health
University of Greenwich