Summary
Work History
Education
Work Availability
Skills
Timeline
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Sandra Jackson

Central Support Administrator
York

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Central Support Administrator

02.2023 - 03.2023
  • Effectively and accurately dealing with DBS queries to volunteers to become Stem volunteer ambassadors
  • As a team member engaging through Slack and face to face with team members to reduce the email RT queue to zero

Administrator

University of York
01.2023 - 02.2023
  • York
  • Creating Modules to change the University system to Semesterisation., Creating Modules to change the University system to Semesterisation
  • Key Accomplishments:
  • Accurately and timely created new semester modules from current date using a different screen and internal applications.
  • Entered and maintained departmental records in company database.

Personal Assistant/Administrator

University of York
05.2022 - 11.2022
  • University of York Computer Science Department
  • Carrying out administrative work on behalf of the Head of computer science., Provided help and administrative support for individuals (usually senior members of staff), and occasionally for the wider team
  • Make the Head of Computer science’s’ life easier – by helping them manage their time effectively and take care of certain tasks that allow them to focus on more important aspects of their role
  • Key Accomplishments:
  • Effectively manage the Personal Assistant-head of department inbox and Head of department calendar - scheduling large meetings and one to one appointment
  • Timely and accurately Updated and issued the staff weekly bulletin
  • Manage the personal assistant probation process to ensure the academic probation works and to ensure current probationers have timely meetings and paperwork processed
  • Successfully worked with the Head of Department to help the recruitment process for a senior lecturer post including setting up recruitment paperwork, organizing interviews and dealing with offers of appointment.
  • Maintained appropriate filing of personal and professional documentation.

Store Design Coordinator

Bestway
York
11.2021 - 05.2022
  • To support the Store, to develop new store designs
  • Key Accomplishments:
  • Accurately and timely running of CACI (Consumer & Demographic Data )reports for Store Design managers to enable new store opportunity to have a full picture of the opportunities for network planning for better decision making
  • Accurately create purchase orders and invoices for timely payment to external customers
  • Update the Development programme tracker through liaising with the team and Store development colleagues to ensure an up-to-date picture of store development

Administrative

01.2014 - 01.2019
  • Increased confidence in myself and in working as a team through working as a claim’s handler at NFU insurance
  • Refreshed skills in customer liaison with customers face to face in my role as a visitor centre assistant at Burnby Hall Gardens and in my role as a receptionist at Stoneacre ford
  • Career Break to care for my mother after the death of my Father.

Analyst

Tribal Education
Sheffield
11.2011 - 11.2012
  • In an agile methodology managing a number of pieces of analysis work to help create and design of EBS4 for UK and international colleges.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.

Business analyst

Action for Employment
Sheffield
06.2011 - 11.2011
  • For the DWP Work programme contract using MS Visio to develop several process maps in the BPMN from DWP guidance.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

Business Analyst

Learn Direct
Sheffield
06.2011 - 11.2011
  • Career Break to help support family.

Systems business analyst

Working links
07.2009 - 11.2009
  • Sheffield
  • Networking with DWP and an external IT company and internal stakeholders to design and deliver a new Microsoft dynamics-based software system to support the delivery of the Flexible New Deal contract.

Senior Business analyst

Norwich
York
04.2008 - 07.2009
  • Liaising with two business areas ensuring a smooth transition of the current business affected by the branding of the business from Norwich Union to Aviva for 3rd party e portal companies for requirement gathering and validation
  • Working with key stakeholder Royal bank of Scotland to implement a new set of sales processes alongside a new multi-channel sales system for customer sales compliance team.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Administrative officer

Pensions
01.1998 - 01.2008

Education

Batchelor of Arts Honours Degree - Recreation and Tourism Management

Sheffield Hallam University

Higher National Diploma - Business And Finance With Leisure Management

Crewe And Alsager Higher Education College
Crewe And Alsager
09.1990 - 01.1992

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Areas of Expertise includeAdministrationMicrosoft Word, ExcelCustomer ServiceLiaising with internal and external customersKey IT skillsFull, clean UK licence

Timeline

Central Support Administrator

02.2023 - 03.2023

Administrator

University of York
01.2023 - 02.2023

Personal Assistant/Administrator

University of York
05.2022 - 11.2022

Store Design Coordinator

Bestway
11.2021 - 05.2022

Administrative

01.2014 - 01.2019

Analyst

Tribal Education
11.2011 - 11.2012

Business analyst

Action for Employment
06.2011 - 11.2011

Business Analyst

Learn Direct
06.2011 - 11.2011

Systems business analyst

Working links
07.2009 - 11.2009

Senior Business analyst

Norwich
04.2008 - 07.2009

Administrative officer

Pensions
01.1998 - 01.2008

Higher National Diploma - Business And Finance With Leisure Management

Crewe And Alsager Higher Education College
09.1990 - 01.1992

Batchelor of Arts Honours Degree - Recreation and Tourism Management

Sheffield Hallam University

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Sandra JacksonCentral Support Administrator