Summary
Overview
Work history
Education
Skills
Timeline
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sandra halford

leicester,Leicestershire

Summary

i was responsible for the changing/cloak room at tk maxx thurmaston fo a period of time as well as re-stocking merchandise and occassional till work.

Overview

38
38
years of professional experience
5
5
years of post-secondary education

Work history

fitting room assistant

tk maxx
thurmaston, leicestershire
11.2015 - 12.2017
  • Handled lost property queries, ensuring items were returned to rightful owners.
  • Managed supply inventory efficiently, avoiding shortages or excess stockpile of items.
  • Participated in staff training sessions regularly for continual improvement in service delivery.
  • liased with all members of the shop floor staff.
  • had to re-stock/replenish stock at end of my shift.

Kitchen assistant

leicestershire county council
leicester, leicestershire
08.1996 - 06.2005
  • Improved kitchen efficiency by assisting in food preparation tasks.
  • Maintained cleanliness throughout the kitchen for improved hygiene standards.
  • Assisted in inventory management to avoid food wastage.
  • Prepared ingredients for increased speed of cooking process.
  • Cleaned utensils, achieving a more efficient work environment.
  • Assisted chefs with meal preparations for smoother service during peak hours.
  • Ensured proper waste disposal to maintain a hygienic kitchen environment.
  • Assisted in stock rotation, reducing spoilage and wastage of ingredients.
  • Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
  • Helped in the plating of dishes for enhanced visual appeal and presentation.
  • Adhered to health and safety regulations with careful handling of food and equipment.
  • Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
  • Contributed to team communication, resulting in better workflow efficiency.
  • Unloaded deliveries promptly for immediate storage and use of fresh produce.
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
  • Helped implement a new system for organising stock which increased ease of access.
  • Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.

sales assistant

h samuel
leicester, leicestershire
08.1979 - 10.1986
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Collaborated effectively with team members to meet sales targets.
  • Utilised excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Built strong relationships with regular customers for repeat business.
  • Demonstrated products effectively leading to increased sales conversions.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Trained new staff members, fostering a supportive working environment.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Assisted customers in locating specific items to boost satisfaction.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Followed company procedures and guidelines for smooth retail operations.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Built lasting relationships with clients through customer service interactions.
  • Collaborated with sales managers to meet target quotas.
  • Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
  • Processed returned or exchanged items and provided refunds to customers.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Maintained accurate records to track cash handling activities.
  • Informed customers regarding promos and warranty services to increase sales.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.

Education

cse - home economics

hamilton high school
leicester
08.1973 - 07.1978

Skills

  • Sales target achievement
  • Price tagging
  • Promotion implementation
  • Brand awareness promotion
  • Visual merchandising
  • Store layout designing
  • Loss prevention strategies
  • Stock control
  • Product merchandising
  • Complaint management
  • Customer Service
  • Confident communicator

Timeline

fitting room assistant

tk maxx
11.2015 - 12.2017

Kitchen assistant

leicestershire county council
08.1996 - 06.2005

sales assistant

h samuel
08.1979 - 10.1986

cse - home economics

hamilton high school
08.1973 - 07.1978

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