Work preference
Summary
Overview
Work history
Education
Skills
Work availability
Affiliations
Additional Information
Timeline
Generic
Sandra Faulkner
Open to work

Sandra Faulkner

Lincoln,Lincolnshire

Work preference

Desired job title

Medical Fitness Booking Cell ClerkRecruitment Support AdministratorLettings AdministratorLegal ReceptionistReceptionist/Administrator

Work Type

Full timePart time

Location preference

On-siteRemoteHybrid
Location: Lincoln, Lincolnshire
Open to relocation: No

Salary range

14/hr - 20/hr

Important to me

Work-life balancePaid sick leaveFlexible work hoursCompany culturePaid time off

Summary

Organized and proactive Receptionist and Administrator with extensive experience in public and private sectors. Proven track record in customer service, healthcare administration, and recruitment support. Strong ability to build professional relationships and effectively prioritize workload. Excellent communication and time management skills with a commitment to delivering exceptional customer service.

Overview

6
6
years of post-secondary education
32
32
years of professional experience

Work history

Medical Fitness Booking Cell Clerk

Babcock Aviation
RAF Cranwell, Lincolnshire
2022.08 - 2026.02
  • Booked medical and fitness tests to keep RAF recruitment running on time.
  • Prepared candidate documentation, ensuring all files were up-to-date and readily available to career officers and medical staff.
  • Liaised with medical professionals for updates for the candidates medical outcomes.
  • Handled telephone calls professionally, showing diplomacy and empathy whilst managing candidates expectations.
  • Updated company databases regularly for accurate record-keeping.
  • Monitored and actioned the multi-user email inbox.

Recruitment Support Administrator

Jasmine Healthcare
Sleaford, Lincolnshire
2021.10 - 2022.07
  • Followed up interview outcomes to keep candidates informed and progressing.
  • Submitted DBS applications and requested references to support compliance checks.
  • Signed new employees up to e-learning courses, booked access and enrolment.
  • Ordered uniforms for new staff ahead of start dates.
  • Sent employment offer letters and contracts for timely review.
  • Updated the recruitment schedule database to reflect current hiring stages.

Lettings Administrator

Mark Rice Estate Agent
Sleaford, Lincolnshire
2021.01 - 2021.09
  • Listed rental properties for viewing and arranged appointments.
  • Handled tenant enquiries by telephone and website enquiries.
  • Processed tenant applications and prepared next steps for sign-up.
  • Typed and updated tenancy agreements to keep records accurate.
  • Booked maintenance work and coordinated scheduling with relevant providers.
  • Typed and issued inspection reports to tenants and landlords.

Legal Receptionist

Ringrose Law
Sleaford, Lincolnshire
2017.12 - 2020.12
  • Provided a warm welcome to visitors, creating a positive first impression of the firm.
  • Answered all incoming calls professionally, transferring to the relevant department if necessary.
  • Updated databases and client files to ensure accurate record keeping.
  • Monitored and actioned web enquiries.
  • Managed incoming and outgoing post.
  • Managed solicitors calendars, booking appointments with clients.

Receptionist/Administrator

Lincolnshire NHS Trust
Grantham, Lincolnshire
2016.11 - 2017.12
  • Greeting patients at the clinics and over the telephone.
  • Scheduling patient appointments and allocating District Nurses visits daily.
  • Actioning incoming referrals and updating patient records.
  • Typing of appointment and GP letters.
  • Ordering office equipment and supplies for the clinics.
  • Completed data entry tasks whilst adhering to deadlines.
  • Administered mail distribution process, ensuring each department received its correspondence in a timely manner.

Receptionist/Administrator

Specsavers Opticians
Sleaford, Lincolnshire
2008.02 - 2016.09
  • Greeted customers and booked suitable eyecare appointments by phone or online.
  • Advised customers on current pricing and active promotions at reception.
  • Handled cash and card payments and balanced daily transactions.
  • Responsible for the submission of NHS claim forms and corporate eyecare vouchers for payment.
  • Paid the stores invoices and ordered office supplies.
  • Organised the shopfloor staffing rota.

Customer Service Advisor

North Kesteven District Council
Sleaford, Lincolnshire
1994.08 - 2008.02
  • Welcomed visitors and issued passes, advising on fire procedures and safety notices before notifying staff of their arrival.
  • Dealt with all enquires over the phone in the contact centre and face to face at reception.
  • Took service requests in a timely manner using a CRM system to record the information.
  • Took cash and card payments for council services including rents, planning applications, council tax, licences and some environmental services.
  • Supported other departments by resolving specific enquires or taking messages.

Education

CPD Courses - Health & Safety, Safeguarding, Equality & Diversity, Data Protection, GDPR

MOD
RAF Cranwell
2022.09 - 2025.09

CLAIT -

North Kesteven District Council
Sleaford, Lincolnshire
1995.01 - 1996.05

Customer Service Award - Customer Service

North Kesteven District Council
Sleaford
1999.06 - 1999.06

GCSEs - Psychology

Adult Education
Sleaford
2004.09 - 2005.06

RSA - Typing & Office Proceedures

Secretarial College
Sleaford
1985.09 - 1986.05

O Level - English Language

Secondary School
Ruskington
1984.05 - 1984.05

CSE - English Language, English Literature, French, History, Biology, Typing, Childcare & Development

Secondary School
Ruskington
1984.05 - 1984.06

Skills

  • Exceptional communication and customer service skills
  • Time management
  • Data entry
  • Microsoft Office proficiency
  • Organized and efficient work ethic
  • Multitasking ability
  • Switchboard operation
  • Reliable and professional
  • Email management
  • Calendar coordination and appointment scheduling
  • Recruitment administration

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Affiliations

  • Travelling
  • Tennis
  • Reading Biographies
  • Theatre & Film

Additional Information

Full and clean driving licence

Current DBS certificate, registered on the update service

References available

Timeline

CPD Courses - Health & Safety, Safeguarding, Equality & Diversity, Data Protection, GDPR

MOD
2022.09 - 2025.09

Medical Fitness Booking Cell Clerk

Babcock Aviation
2022.08 - 2026.02

Recruitment Support Administrator

Jasmine Healthcare
2021.10 - 2022.07

Lettings Administrator

Mark Rice Estate Agent
2021.01 - 2021.09

Legal Receptionist

Ringrose Law
2017.12 - 2020.12

Receptionist/Administrator

Lincolnshire NHS Trust
2016.11 - 2017.12

Receptionist/Administrator

Specsavers Opticians
2008.02 - 2016.09

GCSEs - Psychology

Adult Education
2004.09 - 2005.06

Customer Service Award - Customer Service

North Kesteven District Council
1999.06 - 1999.06

CLAIT -

North Kesteven District Council
1995.01 - 1996.05

Customer Service Advisor

North Kesteven District Council
1994.08 - 2008.02

RSA - Typing & Office Proceedures

Secretarial College
1985.09 - 1986.05

O Level - English Language

Secondary School
1984.05 - 1984.05

CSE - English Language, English Literature, French, History, Biology, Typing, Childcare & Development

Secondary School
1984.05 - 1984.06

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Sandra Faulkner