Sandip Shah
Kenton,Harrow
Summary
Accomplished professional with extensive expertise in strategic sales planning, contract negotiation, and cost optimisation strategies. Proven track record in sales process streamlining and team performance leadership, driving significant improvements in customer service enhancement and pricing structure development. Adept at data analysis competency and supplier relationship maintenance, with a strong focus on conflict resolution capability and customer focus. Experienced in implementing staff training programmes, ensuring safety protocol adherence, and maintaining security protocols familiarity. Committed to continuous improvement through equipment maintenance, staff training, and effective rotas and scheduling management.
Results-driven Sales Manager with talent for building high-performance teams and driving revenue growth. Expert in creating and executing strategic sales plans, leading to increased market share and improved customer satisfaction. Known for fostering long-term client relationships and delivering on business objectives.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
26
26
years of professional experience
Work history
Sales manager
Masala Mart
Barnet
04.2025 - 10.2025
- Drove company success by implementing strategic planning to achieve KPIs and goals.
- Negotiated lucrative contracts, securing long-term client commitments.
- Initiated cost-saving measures, resulting in improved gross margin percentages.
- Streamlined sales processes to enhance team productivity.
- Led high-performance sales teams, ensuring achievement of targets.
- Managed key accounts, resulting in consistent revenue generation.
- Improved bottom-line results with meticulous budget control.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
Sales manager
Grainmill Limited
Croydon, Surrey
09.2019 - 02.2025
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Improved bottom-line results with meticulous budget control.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
- Led high-performance sales teams, ensuring achievement of targets.
- Drove revenue growth by identifying and capitalising on emerging market trends.
- Implemented training programmes, improving team performance levels.
- Devised successful sales pitches for significant conversion rates.
- Customized promotional strategies to meet needs of different clients, products and services.
- Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
- Established budgets for programme activities and controlled expenditure to meet targets.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Conducted detailed market analysis to identify new opportunities.
- Coordinated promotional campaigns to boost brand visibility.
Shop manager
Poussin Plaice
Queensbury, Edgware
08.2013 - 11.2019
- Ensured cleanliness of shop premises, presenting a professional image to customers.
- Enhanced customer service by training staff in effective communication and problem solving.
- Handled employee grievances promptly and fairly, maintaining morale within the workforce.
- Oversaw daily shop operations, ensuring smooth running of business activities.
- Managed daily operations for smooth restaurant functioning.
- Increased table turnover rate with efficient floor management.
- Implemented new menus, improved dining experience.
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Streamlined staff rotas to optimise efficiency.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Trained new team members, enhanced service quality.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Allocated resources to properly staff shifts and maintain adequate service levels across all restaurant areas.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Built loyal customer base by creating welcoming environment with top quality service.
- Sourced products locally for improved cost-efficiency and sustainability.
Administrator
A C Consultants
Fulham, Hammersmith and Fulham
03.2000 - 08.2013
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Facilitated internal communications with clear and concise memos and bulletins.
- Coordinated travel arrangements for executives, contributing towards seamless business trips without disruption.
- Enhanced team productivity for better project completion rates through effective schedule management.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Streamlined office operations by implementing efficient administrative procedures.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Improved record keeping system with attention to detail and thoroughness.
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Increased efficiency of document retrieval with a well-organised filing system.
- Oversaw database to maintain updated records and accuracy.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Maintained accurate books for clear financial visibility.
- Produced timely financial reports with use of bookkeeping software.
- Kept a record of business expenses, assisted in expense reduction strategies.
- Processed bank deposits regularly, reduced risk of theft or loss from carrying excessive cash.
- Conducted regular audits, ensured compliance with regulations.
- Processed invoices promptly, enabled swift payment processing.
Education
Bachelor of Arts - Hotel Managment
Taj Hotels
LondonBachelor of Science - Computer Hardware
University of Sheffield
SheffieldSkills
- Strategic sales planning
- Contract negotiation
- Cost optimisation strategies
- Sales process streamlining
- Team performance leadership
- Upselling techniques training
- Budget control measures
- Staff training programmes
- Customer service enhancement
- Pricing structure development
- Data analysis competency
- Supplier relationship maintenance
- Conflict resolution capability
- Customer focus
- Staff training programmes implementation
- Safety protocol adherence
- Security protocols familiarity
- Equipment Maintenance
- Staff training
- Rotas and scheduling
Timeline
Sales manager
Masala Mart
04.2025 - 10.2025
Sales manager
Grainmill Limited
09.2019 - 02.2025
Shop manager
Poussin Plaice
08.2013 - 11.2019
Administrator
A C Consultants
03.2000 - 08.2013
Bachelor of Arts - Hotel Managment
Taj Hotels
Bachelor of Science - Computer Hardware
University of Sheffield