Sandhya Gudivada
Cambridge
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Breakfast Host
Arundel House Hotel
Cambridge
01.2024 - 04.2024
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
Sales Assistant /Sales Key Holder
Quiz
Cambridge
11.2023 - 03.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Event Management Staff Member
Graduate Cambridge
Cambridge
11.2023 - 01.2024
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Implemented efficient check-in processes, minimizing wait time for guests upon arrival at events.
- Oversaw event operations to keep running smoothly.
Prep Chef
Stem And Glory
Cambridge
02.2023 - 11.2023
- Contributed to a positive working environment through effective communication and teamwork practices.
- Assisted with ordering supplies and managing inventory levels, ensuring adequate stock was available for daily operations without excessive waste or spoilage costs incurred.
- Reduced food waste by implementing proper storage techniques and inventory management systems.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Coordinated with front-of-house staff to address any service-related issues promptly, contributing to overall guest satisfaction levels consistently maintained throughout tenure at establishment concerned hereunder henceforth therewithal.
- Assisted head chef in creating innovative menu items, resulting in increased customer satisfaction and repeat business.
Food Waiter
Aromi
Cambridge
05.2023 - 09.2023
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
MBA - Business Administration
Anglia Ruskin University
Cambridge, United Kingdom11.2023
Bachelor of Commerce - Accounting And Finance
SJB College of Management And Studies
India11.2021
Skills
- Salesmanship
- Allergy awareness
- Food Preparation
- Table Setting
- Order Taking
- Cleanliness Maintenance
- Strong multitasking
- Guest Engagement
- Dining area maintenance
- Customer Service
- Food Running
- Payment Processing
- Menu Memorization
- Food safety understanding
- Bill computation
- Time management
Timeline
Breakfast Host
Arundel House Hotel
01.2024 - 04.2024
Sales Assistant /Sales Key Holder
Quiz
11.2023 - 03.2024
Event Management Staff Member
Graduate Cambridge
11.2023 - 01.2024
Food Waiter
Aromi
05.2023 - 09.2023
Prep Chef
Stem And Glory
02.2023 - 11.2023
MBA - Business Administration
Anglia Ruskin University
Bachelor of Commerce - Accounting And Finance
SJB College of Management And Studies