Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline

Sandesh Shahi

Birmingham,West Midlands

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Goal-focused Waiter well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service. Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.

Successful culinary professional with expertise in team and operations management. History maintaining high kitchen standards and exceeding expectations for food quality, safety and style. Resourceful Assistant Chef with superb knowledge of all culinary applications and techniques. Versatile and adaptable with ability to oversee timely prep of kitchen items and equipment. Skilled in monitoring for expired items and monitoring overproduction. Talented kitchen leader accomplished in developing menus and running successful kitchens. History exceeding guest expectations with delicious, innovative foods and locally-sourced ingredients. Seeks opportunities to innovate and diversify options to bring in new patrons.

Overview

2
2
years of professional experience
12
12
years of post-secondary education

Work history

Waiter

Everest hotel
Kathmandu, Kathmandu
2022.02 - 2024.07
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Practiced healthy and safety measures to comply with regulations.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Prepared tables for guests and reset tables between customers.

Assistant chef

The Valley View Hotel
Surkhet, Surkhet
2022.10 - 2023.06
  • Set kitchen standards governing cooking procedures, garnishes and food presentation.
  • Operated cash point as required, handling and recording payments.
  • Applied culinary expertise toward development of seasoned, complex and speciality foods.
  • Observed health and hygiene standards to minimise food contamination.
  • Created custom menus for private parties, corporate lunches and PR events with [Number]+ attendees.
  • Developed seasonal menus in collaboration with chef that consistently exceeded customer expectations.
  • Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
  • Cleaned and organised kitchen workstations to maintain smooth operations and minimise delays.

Education

Bachelor of Arts - Culinary Arts Management with Professional Placement

University College Birmingham, Birmingham
2023.09 -

Certificate of Higher Education - Science

South Asian Scholars Academy, Surkhet, Nepal
2019.06 - 2021.05

GCSEs -

Siddhapaila English Medium School, Surkhet, Nepal
2009.05 - 2019.03

Skills

  • Buffet setup and takedown
  • Event set up
  • Fridge and freezer maintenance
  • Kitchen equipment management
  • Stock management
  • Kitchen management
  • Equipment operation
  • Temperature checking
  • Ingredient stock control
  • Dining room management
  • Food and beverage service
  • Table check-ins
  • Time management

Affiliations

  • Playing football and cricket.
  • Cooking
  • Exploring nature
  • Reading Books

Languages

Hindi
Fluent
English
Upper intermediate
nepali
Native

Timeline

University College Birmingham - Bachelor of Arts, Culinary Arts Management with Professional Placement
2023.09 -
Assistant chef - The Valley View Hotel
2022.10 - 2023.06
Waiter - Everest hotel
2022.02 - 2024.07
South Asian Scholars Academy - Certificate of Higher Education, Science
2019.06 - 2021.05
Siddhapaila English Medium School - GCSEs,
2009.05 - 2019.03
Sandesh Shahi