Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic
Sandesh Pandey

Sandesh Pandey

Cowdenbeath,United kingdom

Summary

  • Dedicated and Customer focused Assistant Manager with years of experience in restaurant operations, team supervision, and customer service. Skilled at coordinating staff, improving service quality, handling guest complaints and concerns and supporting business growth. The ability to perform effectively in fast- paced environments while maintaining high standards of customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Assistant manager

Earl David Hotel
Kirkcaldy, United kingdom
2024.03 - Current
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Monitored sales performance regularly adjusting strategies as required.
  • Streamlined store operations with efficient scheduling.

Assistant manager

Shree Kasturi hotel
Butwal, Rupandehi
2021.01 - 2024.02
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Manage daily operations including scheduling, payroll, Cash handling, Sales forecasting etc.
  • Coordinated hiring, recruitment and training strategies to build successful team.

Waiter

Hotel The Butwal View
Butwal, Nepal
2020.08 - 2021.01
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.

Education

+2 Intermediate -

Kalika Manavgyan Secondary School
Butwal

Secondary Education Examination -

Shree Shanti Namuna Secondary School
Manigram

Skills

Language Skills:

Listening: 8

Reading: 7

Writing: 6

Speaking: 65

Overall Band : 7

Certification

Professional Certifications

SCQF Level 6 Award for Personal License Holders

Date of Award : 15 May 2025

This qualification demonstrates Knowledge of:

• Licensing Laws and vs Regulations

• Responsible Alcohol Retailing

• Customer Safety and Complaints

• Age Verification and Customer Protection

References

References available upon request.

Timeline

Assistant manager

Earl David Hotel
2024.03 - Current

Assistant manager

Shree Kasturi hotel
2021.01 - 2024.02

Waiter

Hotel The Butwal View
2020.08 - 2021.01

+2 Intermediate -

Kalika Manavgyan Secondary School

Secondary Education Examination -

Shree Shanti Namuna Secondary School
Sandesh Pandey