Sandeep Kumar Garnepally
Birmingham,West Midlands
Summary
Experienced and passionate manager with over seven years of experience evaluating and improving business systems & processes for well-known organizations. Dedicated leader with the ability to effectively manage, develop and coach people, leveraging my complex understanding of people's nature. Bringing forth a proven track record of effectively researching and analysing business processes and procedures and designing and implementing business solutions. Full working knowledge of commodities, government levies and taxes, non-commodity charges, reactive power, capacity market, Significant Code Revie TCR, Ofgem, Energy Budgets and I'm able to produce historic bill validations and forward-looking forecasts. I feel that my greatest strengths are my ability to develop and maintain a close working relationship with my customers. Able to work as part of a team in a busy environment, I am always committed to promoting high-quality standards and can stay calm under pressure . I have sound knowledge of the UK energy market. Proficient in, JIRA, Confluence, Excel, PowerPoint & Other MS Office applications
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Service Delivery Manager
Optima Technology
Birmingham , West Midlands
2020.12 - Current
- Managing the Utility Bill Management Team, a total of 10 FTE, through 3 Delivery Leads and 5 Team Leads, across 2 geographies
- Where I lead Project Streams to prepare, explore, realize and deploy Utility Bill Management services as the core of Energy Analytics
- Also involved in developing new software's with an active role as SME for the transition and implementation of new business (including new service offers)
- Acting as a bridge between the development teams and the delivery teams where I am the main architect in building and scoping the requirement for our newly developed UK Developments
- Providing the complex UK Non- Commodity Energy validations such as FIT, TNUOs,BUSOS, CFD and other low carbon company charges.
- Collated and analysed volume consumption data for enhanced insight.
Senior Energy Consultant
Proziod Analytics Pvt Ltd
Invercargill, New Zealand
2019.01 - 2020.01
- Worked as a Subject Matter Expert providing technical information to management
- Setting Service-Level Agreements to deliver tasks
- Pricing analysis and tender responses
- Supported Account Management Team as the main point of contact between the customers and the other retailers, and a point of escalation
- Consulted with customers related to end-use natural gas applications and conducted technical and economic analysis.
- Volume-forecasted for electric, gas and oil, enabling practical financial planning.
Energy Analyst
Proziod Analytics Pvt Ltd
Bengaluru, India
2018.01 - 2019.01
- Creating a workflow process to automate the validation of bills, creating training documentation for all processes involved in the UK bills validation
- I also worked to identify the scope of energy efficiency and potential savings for the client with the help of data analytics & the application of energy domain knowledge
- Perform cost-benefit analysis and help customers to save energy and money
- Personally, handled around 70 accounts based in Australia, New Zealand and United Kingdom, assisting relationship managers and clients with queries related to bill validation reports/billing issues/reconciliation reports
- Verifying the accuracy of the utility bills (power and gas)
- Utility Bill Management deliveries
- Daily tasks include working with CRMs and ERPs, analysing billing reports, and metering or supply contract details
- This was to make sure the proper services are being delivered to the customer, as scheduled, and as per the contractual setting.
Utility Bill Analyst, Team Leader
Accenture Solutions PVT Limited
Hyderabad, India
2016.01 - 2018.01
- Working as part of a team writing energy reports and providing energy accounting and validation services
- Sound knowledge in the UK energy market
- Cost-benefit analysis of tariff
- I have achieved around £78000 savings with my effective presentation and complex energy analysis
- Verifying the accuracy of utility bills (power and gas) for the clients based in the United Kingdom
- Database administration and maintenance, with relevant information and documentation related to each client
- Set up in the Company's system the contractual terms to ensure the validation process
- Regular reporting of results to the Bureau Account Managers and Team Leader
- Identifying errors on the bills and contacting suppliers to resolve them in favour of our clients
- Verify and update regularly the availability of bills based on the internal customer priority list
- Collaborated extensively on information validation across multiple departments throughout the Company
- Assist the Bureau Services Manager with specific projects, service improvement initiatives, and other duties as required
Education
Graduate Diploma - Environmental Management, Renewable Energy Recourses and Energy Auditing
Southern Institute of Technology
Invercargill, New Zealand 2019.07 - 2020.11
Bachelor of Electrical and Electronics - Engineering
Jawaharlal Nehru Technological University
Hyderabad, India 2011.08 - 2015.05
Skills
- Energy Management
- Energy Audits
- Flexible Energy Budgets
- Data Analysis
- Customer Relationship Management
- Service Bureau
- Utility Bill Management
- Contract Management
- Service Delivery
- Utility Projects
- Energy Markets
- Energy Efficiency
- Management
- Microsoft Office
Interests
Hobbies & Interests
, Playing cricket
Reading books
Watching movies
Languages
English
Fluent
Timeline
Service Delivery Manager
Optima Technology
2020.12 - Current
Graduate Diploma - Environmental Management, Renewable Energy Recourses and Energy Auditing
Southern Institute of Technology
2019.07 - 2020.11
Senior Energy Consultant
Proziod Analytics Pvt Ltd
2019.01 - 2020.01
Energy Analyst
Proziod Analytics Pvt Ltd
2018.01 - 2019.01
Utility Bill Analyst, Team Leader
Accenture Solutions PVT Limited
2016.01 - 2018.01
Bachelor of Electrical and Electronics - Engineering
Jawaharlal Nehru Technological University
2011.08 - 2015.05
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