Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
References
Timeline
Generic

Sandeepkaur Sidhu

Hounslow,United Kingdom

Summary

Results-driven professional with a Master's in International Business Management, recognized as Dean of School Prize winner. Extensive experience in customer service, office administration, and accounting, with a proven track record of optimizing operational efficiency. Strong communication, problem-solving, and leadership skills demonstrated in fast-paced, multicultural environments. Holds Blue Card at Heathrow Airport, enhancing ability to work in diverse settings.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Customer Service Assistant / Barista

Compass Group UK & Ireland
Compass Centre Heathrow Airport Ltd , London
06.2025 - Current
  • Organised stock shelves neatly to improved overall appearance of shop floor.
  • Managed over 50 customer calls per day
  • Maintained clean and orderly checkout area, contributing to pleasant store environment.
  • Handled cash transactions accurately, maintaining financial integrity of till.

Accountant

Punjab Courier Service
Punjab, India
02.2023 - 08.2025
  • Conducted financial audits, enhancing internal controls.
  • Facilitated budget meetings, reaching consensus on fiscal strategy.
  • Led tax compliance initiatives, ensuring regulatory alignment.
  • Devised risk management strategies, reducing potential losses.

Canteen Assistant

Aviation Recruitment Network Ltd
Heathrow Airport, London
11.2024 - 06.2025
  • Delivered exceptional customer service, driving increased repeat business.
  • Ensured compliance with food safety regulations to mitigate health risks.
  • Facilitated smooth canteen operations by adhering to company policies.
  • Provided prompt and courteous service to enhance overall customer experience.

Part-Time Shop Assistant

Mooboo Bubble Tea Ltd
Ealing Broadway, London
11.2023 - 02.2025
  • Managed stock levels to ensure continuous product availability on shop floor.
  • Handled product queries, providing detailed information to customers.
  • Maintained clean and appealing shop environment for enhanced shopping experience.
  • Increased sales by 10%.

Office Executive

MS Education Consultant
Nadiad, Gujarat , India
12.2021 - 01.2023
  • Prepared reports to support informed decision-making processes.
  • Analyzed data to effectively resolve administrative issues.
  • Facilitated interdepartmental communication, enhancing overall workflow efficiency.
  • Implemented health standards to maintain a clean and safe working environment.

Education

Master of Science - International Business Management

University of East London
London
09.2023 - 10.2024

Bachelor of Commerce - Accounting & Auditing

Sardar Patel University
India
06.2018 - 07.2021

Skills

  • Microsoft Office proficiency
  • Bilingual communication
  • Multi-channel support
  • Feedback analysis
  • Customer service
  • CRM software expertise
  • Point of Sale (POS) systems
  • Polite and friendly

Languages

Punjabi
Native
English
Fluent
Gujarati
Fluent
Hindi
Fluent

Certification

CMI Level 7 Diploma in Strategic Management & Leadership Practice. - January 8th 2025


Accomplishments

    Awards as Dean of School Prize at University of East London in 2025

References

References available upon request.

Timeline

Customer Service Assistant / Barista

Compass Group UK & Ireland
06.2025 - Current

Canteen Assistant

Aviation Recruitment Network Ltd
11.2024 - 06.2025

Part-Time Shop Assistant

Mooboo Bubble Tea Ltd
11.2023 - 02.2025

Master of Science - International Business Management

University of East London
09.2023 - 10.2024

Accountant

Punjab Courier Service
02.2023 - 08.2025

Office Executive

MS Education Consultant
12.2021 - 01.2023

Bachelor of Commerce - Accounting & Auditing

Sardar Patel University
06.2018 - 07.2021

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