Accomplished professional with extensive expertise in Technology Planning & Governance, Strategic Portfolio Management, and Agile Transformation at Scale. Proven track record in leading Agile PMO initiatives and engaging executive stakeholders to drive digital product delivery. Adept at planning increments, value stream mapping, and managing vendor & SI relationships. Skilled in global program governance, developing strategic roadmaps, and utilising PPM dashboards for reporting. Experienced in resource and capacity planning to optimise project outcomes.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Head of Portfolio Planning & Agile Governance
British Telecom
London
2022.06 - 2025.02
Directed enterprise-wide portfolio strategy for £196M product portfolios.
Championed orchestration of single plan, aligning outcomes with strategic business goals.
Established Agile PMO and lean portfolio management framework, standardising practices across departments.
Led 10+ agile initiatives with £20M budget, achieving 10% cost savings and improving operational efficiency by 15%.
Developed agile transformation roadmaps that improved product delivery efficiency by 40%.
Facilitated quarterly planning increments with stakeholder alignment and integrated budgeting.
Tracked agile transformation outcomes, enhancing transparency and identifying growth opportunities.
Oversaw a team of 17, delivering training to over 1400 employees and achieving £300K cost savings.
Led strategic initiatives to enhance portfolio planning processes and governance frameworks.
Developed and implemented agile methodologies to improve project delivery efficiency.
Mentored teams on best practices in agile governance and portfolio management.
Established regular reporting mechanisms to track progress on key initiatives and stakeholder engagement.
Facilitated cross-functional collaboration to ensure alignment of strategic objectives and operational plans.
Evaluated project performance metrics to inform decision-making and resource allocation.
Senior Leader, Technology Portfolio Strategy and Agile Delivery
Vodafone Business
Newbury
2017.01 - 2022.05
Transform the entire business IT landscape into an agile-at-scale operating model by deploying consistent agile change processes and methods across all value streams for VBPS.
Successfully managed a large, complex IT program with a team of 200 colleagues using scaled agile methodology, achieving a consistent predictability score of 95%, 20% increase in ART efficiency, and delivering ART commitments on time within budget.
Directed business IT workshops and agile transformation initiatives, developing and executing transformation roadmaps, establishing cross-functional teams and Agile Release Trains (ARTS) through value stream workshops, and implementing delivery models for managed mobility product portfolios.
Led the implementation of agile methodologies within IT leadership groups, including the establishment of a Business Lean Agile Centre of Excellence (LACE), Agile Project Management Offices (PMOs), Communities of Practice (COE), Lean Portfolio Management Strategies, and Enterprise Delivery Governance Models, achieving a 40% reduction in time-to-market for key products.
Collaborated with Senior Leadership Teams to enhance business agility, resulting in the achievement of more efficient, high-performing teams and improved business outcomes.
Designed a comprehensive metrics dashboard to provide insights into delivery efficiency, significantly influencing strategic decision-making processes.
Improved team productivity by 50% by leading agile training programs, standardising processes across 10 departments across the globe.
Boosted business agility, increasing market responsiveness by 60%, by implementing cross-functional team structures, using value stream mapping framework.
Facilitated and supported agile transformation across 50 projects annually totalling 650 team members across VBPS.
Led cross-functional teams to develop and implement technology portfolio strategies that aligned with organisational objectives.
Implemented agile delivery methodologies to enhance project efficiency and adaptability across various technology initiatives.
Facilitated workshops and training sessions to cultivate agile mindset and practices among team members and stakeholders.
Coordination of multiple technology projects to ensure alignment with strategic goals and optimal resource utilisation.
Managed stakeholder relationships to gather requirements and deliver solutions that met business needs and expectations.
Assessed and refined existing processes to drive continuous improvement and operational excellence within technology teams.
Directed strategic planning sessions to evaluate emerging technologies and their potential impact on business growth.
Senior Consultant, Enterprise Agile Strategy and Transformation Management
TATA Consultancy Services
2007.03 - 2016.12
Partnered with Fortune 500 clients across Retail, Telecom, Banking, Airline, and Oil & Gas Industries to drive the delivery of portfolios, enhancing operational efficiency and agility.
Led the development and implementation of a UK retail client, using a large-scale Oracle ERP system to streamline processes and improve business outcomes.
Spearheaded the introduction of an enterprise-wide portfolio management tool for a Middle Eastern airline client, significantly enhancing project oversight and strategic decision-making capabilities.
Directed a comprehensive business IT transformation initiative for a UK banking client, employing SCRUM and Kanban frameworks to boost performance, predictability, delivery, and quality metrics.
Achieved 20% cost savings by improving resource allocations and enhancing project forecasting for a portfolio of 50 projects, coordinating across 3 countries with a team size of 120 for a large retail client.
Boosted project completion rate to 95% by implementing agile methodologies for a banking client in the UK.
Increased project delivery efficiency by 25%, improving client satisfaction and reducing delivery times for a telecom client.
Program Portfolio Manager, Infrastructure & Technology Delivery
Siemens
Bangalore
2005.06 - 2007.02
Collaborated with business stakeholders to find program requirements for a Greenfield airport project.
Determined technology needs for internal systems, customer-facing products, and estimated resource requirements, development time, and team size Oversaw portfolio of 25 infrastructure & IT initiatives with a total budget.
Oversaw portfolio of 25 infrastructure & IT initiatives with a total budget of $30Mn, coordinating efforts of 350+ team members that include baggage handling systems, passenger boarding bridges, escalators, elevators, automatic doors and power generators that improved customer satisfaction by 30% through enhanced delivery processes.
Achieved 95% project completion rate by implementing a rigorous risk management framework.
Reduced project Turnaround time by 40% by improving resource allocation and workflow processes.
Technology Planning & Delivery Lead
Four Seasons
Mumbai
2004.10 - 2005.05
Collaborated with business stakeholders and customers to delineate technology requirements, leading to the development of strategic roadmaps that enhanced operational efficiency by 60% and expedited project delivery timelines by 80% through the meticulous allocation of resources and rigorous testing protocols.
Improved project completion rate by 30% by implementing scrum framework that was well-received by the team and appreciated by the client.
Increased client satisfaction scores by 15% through improved project communication by sending weekly project reports, monthly steering committee meetings and quarterly SLT.
Reduced project costs by 20% through strategic vendor negotiations by involving finance, vendor procurement team and commercial teams.
Boosted cross-functional collaboration by 40% by introducing new communication platforms.
Led and directed project teams in the execution of major projects and the management of smaller projects within a program, overseeing tasks and reporting progress to senior management, thereby bolstering team agility and productivity.
Oversaw a team of 150 professionals working on a diversified portfolio of projects with a combined budget of $5Mn.
Enhanced client satisfaction scores by 25% through innovative project management practices.
Education
Bachelor of Engineering - Mechanical
SASTRA University
1996.04 - 2000.03
Skills
Technology Planning & Governance
Strategic Portfolio Management
Agile Transformation at Scale
Agile PMO Leadership
Executive Stakeholder Engagement
Digital Product Delivery
Planning Increments & Value Stream Mapping
Vendor & SI Relationship Management
Global Program Governance
Strategic Roadmaps
PPM Dashboards & Reporting
Resource & Capacity Planning
Certification
SAFe Practice Consultant (SPC)
Agile leadership (CAL-0)
SAFe Lean Portfolio Management (LPM)
SAFe Release Train Engineer (RTE)
P3O Foundation
PRINCE2 Practitioner
KEY ACHIEVEMENTS
Agile Transformation Leader: Increased agile product delivery efficiency by 40% through strategic planning and execution of transformation roadmaps.
Improving Business Agility: Improved company-wide agile adoption by 70% by standardising scaling agile practices.
Scrum & Kanban Adoption: Implemented consistent and standardised ways of working through Scrum and Kanban adoption.
Successful Change Management: Led change management initiatives, resulting in a 60% increase in portfolio tool adoption.
Timely Delivery Expert: Reduced time-to-market by 40% for key products through implementation of lean portfolio management strategies.
Metrics Insight Creator: Implemented a robust metrics dashboard significantly improving decision making processes.
Cost Reduction Specialist: Achieved a 12% cost reduction by optimizing processes and improving resource allocation in agile initiatives.
Stakeholder Engagement Success: Enhanced eNPS score by 25% through effective stakeholder engagement and strategic agile planning.
Efficient Budget Management: Led IT Project Portfolio valued at £196M, achieving 10% under budget consistently.
TOOLS & PLATFORMS
Azure DevOps
JIRA
Microsoft Project
Miro
Microsoft Office
Power Bi
JIRA Easy Bi
Product Board
Timeline
Head of Portfolio Planning & Agile Governance
British Telecom
2022.06 - 2025.02
Senior Leader, Technology Portfolio Strategy and Agile Delivery
Vodafone Business
2017.01 - 2022.05
Senior Consultant, Enterprise Agile Strategy and Transformation Management
TATA Consultancy Services
2007.03 - 2016.12
Program Portfolio Manager, Infrastructure & Technology Delivery
Head of Governance, Risk, Compliance & Planning - Networks Build/Market Area Middle East & Africa at EricssonHead of Governance, Risk, Compliance & Planning - Networks Build/Market Area Middle East & Africa at Ericsson
Head of Program Governance and Post-Merger Integration (PMI) at PropertyGuru Group (Singapore) – Private Equity Portfolio CompanyHead of Program Governance and Post-Merger Integration (PMI) at PropertyGuru Group (Singapore) – Private Equity Portfolio Company
<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform