Sandeep Kashyap
Hayes
Summary
Knowledgeable Automobile skilled in completing vehicle repairs and maintenance assignments. Understands how systems operate and how to troubleshoot problems. Cares about customer satisfaction and completing quality work. Hard-working parts advice professional experienced in stock supply and management. Sourced cost-efficient inventory through reputable suppliers to maximise quality and profit potential. Maintained accurate, reliable systems to monitor and manage supplies.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work history
Parts advisor
Car Planet
Enfield
11.2025 - Current
- Ensured availability of needed parts by regularly checking inventory levels.
- Researched online catalogues for rare part requests from customers.
- Complied with company policies whilst handling returns or exchanges.
- Performed daily stock counts ensuring adequate inventory levels.
- Coordinated with technicians to provide necessary vehicle components on time.
- Ordering parts for more than 20 Vehicles per day and dealing with parts factors for Workshop consumables and parts orders.
- Achieved high level of product knowledge through continual learning and training.
- Catalogued auto parts for easy retrieval and organisation.
- Liaised with suppliers for timely delivery of ordered parts.
- Ordered cost-efficient vehicle parts and accessories from reputable suppliers.
- Tagged products quickly and accurately with price tags and stickers.
Service Advisor
Maruti Suzuki
Gujarat, India
01.2022 - 11.2022
- Communicated accurate information about promotions, customer programmes and products, providing exceptional customer service and driving retention.
- Responded to customer requests with friendly, knowledgeable service and support.
- Answered 30+ calls per day.
- Consulted with mechanics for necessary repairs and provided cost estimates to customers.
- Guaranteed client satisfaction by constantly providing standards of company services and values.
- Coordinated 15+serviced vehicles deliveries of per day.
- Collaborated with service technicians to order parts for customers.
- Educated customers regarding regular maintenance protocols to preserve conditions of vehicles.
Technical Coordinator
Mahindra & Mahindra
Vadodara, Gujarat
01.2021 - 03.2021
- Assisted Senior Mechanic to identify and resolve minor and complex issues.
- Consulted with mechanics for necessary repairs and provided cost estimates to customers.
- Recorded details regarding car issues to maintain proper documentation.
- Collaborated with service technicians to order parts for customers.
- Placed customer orders, providing guidance on product delivery timeframes.
- Suggested add-on services that would be helpful to customers and improve bottom line.
Education
Master of Business Administration - Digital Marketing
University of the West of Scotland
London, EnglandBachelor of Engineering - Automobile Engineering
K.J.I.T Institute of Engineering and Technology
Vadodara, GujaratDiploma of Higher Education - Automobile Engineering
Parul Institute of Engineering and Technology
VadodaraSkills
- Service estimates
- Repair manuals understanding
- Electronic cataloguing
- Supplier liaisoning
- Inventory software usage
- Warranty procedures familiarity
- Automotive parts knowledge
- Franchised dealership operations
- Parts order picking
- Vendor negotiation
- Stock control systems
- Efficient stock control
- Vehicle repair knowledge
- Correct part identification
- Parts return processes
- Assertive communication
- Technical documentation interpretation
- Returns handling
Certification
- Internship At HYUNDAI
- Internship at MAHINDRA and MAHINDRA
- Internship at APOLLO TYRES LTD
- Internship at Skoda India
- Driving License
Timeline
Parts advisor
Car Planet
11.2025 - Current
Service Advisor
Maruti Suzuki
01.2022 - 11.2022
Technical Coordinator
Mahindra & Mahindra
01.2021 - 03.2021
Bachelor of Engineering - Automobile Engineering
K.J.I.T Institute of Engineering and Technology
Diploma of Higher Education - Automobile Engineering
Parul Institute of Engineering and Technology
Master of Business Administration - Digital Marketing
University of the West of Scotland