Sandeep Heer
Stafford
Summary
Versatile professional with a strong background in finance and customer service, exemplified by roles at JB Trading and Taco Bell. Skilled in account reconciliation and fostering positive client relationships, I've streamlined processes to enhance operational efficiency. My proactive approach has significantly improved customer satisfaction and financial reporting accuracy.
Overview
2026
2026
years of professional experience
Work History
Assistant Accountant
JB Trading
Shift Manager
Taco Bell
Stafford Uk
03.2024 - Current
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
- Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Implemented best practices for ingredient handling, resulting in prolonged freshness and reduced spoilage costs.
- Supported cross-functional tasks within the restaurant, including cashier duties or assisting in other positions as needed.
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Monitored inventory levels, facilitating timely restocking and reducing shortages.
- Implemented process improvements that enhanced service delivery and reduced wait times.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
- Conducted regular performance evaluations, providing feedback for employee development.
- Collaborated with management to develop strategies for increasing operational efficiency.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Cooperated with coworkers to improve customer experience and manage storefront.
Freight Clerk
Harjas Financials
India
07.2023 - 08.2024
- Provided exceptional customer service by addressing inquiries promptly and accurately, fostering positive relationships with clients.
- Supported management decisions by providing data-driven insights into freight operations performance trends and areas for improvement.
- Streamlined freight scheduling processes for improved customer satisfaction and timely deliveries.
- Implemented best practices in freight handling processes, ensuring the safety of both personnel and shipped goods at all times.
Education
Masters Of Science - Finance And Accounting
Nottingham Trent University
Nottingham 09.2024
Masters For Commerce - Business Innovation
SCD Government College
India09.2020
Bachelor Of Commerce - Business And Commerce
SCD Government College
India 07.2017
Skills
- Account reconciliation
- MS office
- Bank reconciliation
- Accounts payable and receivable
- Expense tracking
- Journal entries
- Financial reporting
Timeline
Shift Manager
Taco Bell
03.2024 - Current
Freight Clerk
Harjas Financials
07.2023 - 08.2024
Assistant Accountant
JB Trading
Masters Of Science - Finance And Accounting
Nottingham Trent University
Masters For Commerce - Business Innovation
SCD Government College
Bachelor Of Commerce - Business And Commerce
SCD Government College