Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
Generic

sanchez sony

Oxford,Oxfordshire

Summary

I am a highly motivated and detail-oriented professional with 1.5 years of experience as a Solutions Engineer Intern, bringing strong technical and administrative skills to every task. Known for my strong work ethic, quick learning ability, and keen eye for detail, I excel in both technical problem-solving and administrative support. Proficient in HTML and CSS with ongoing coursework to expand my front-end development skills, I am equally adept at managing data, organizing workflows, and providing excellent support to teams and clients. My experience includes system configuration, integration, troubleshooting, and ensuring seamless user experiences, all while maintaining efficient office operations and managing tasks in dynamic environments. I thrive in collaborative settings, working cross-functionally with sales, product management, and support teams to drive customer satisfaction. Passionate about leveraging technology and organizational skills to solve business challenges, I am ready to contribute my technical expertise, strong administrative abilities, and enthusiasm to a dynamic team. Eager to start immediately, I look forward to taking on new challenges in both technical and administrative roles to support business growth and efficiency

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Warehouse assistant

DHL
Bicester, Oxfordshire
12.2023 - 01.2024
  • Improved warehouse efficiency by maintaining clean and organised work areas.
  • Picked, packed and dispatched consignments for timely deliveries.
  • Assured accurate inventory with regular stock checks.
  • Loaded and unloaded goods to prevent damage.

Solutions engineer Intern

Zift Solutions
6501 Weston Pkwy, NC 27513, United States, Cary
05.2022 - 08.2023
  • Resolved complex technical issues by utilising analytical skills and in-depth product knowledge.
  • Collaborated with sales team to facilitate smooth delivery of technology solutions.
  • Streamlined operational efficiency by developing and implementing new processes.
  • Designed tailored solutions for clients to meet their unique business requirements.
  • Improved customer satisfaction with proactive troubleshooting and prompt issue resolution.

Warehouse worker

Rudolph and Hellmann
Oxford, Oxfordshire
07.2021 - 12.2021
  • Streamlined workflow by creating efficient goods organisation system.
  • Managed inventory control for seamless supply chain management.
  • Followed health and safety guidelines with diligent use of protective gear.
  • Kept warehouse clean, ensuring a safe working environment.
  • Ensured safety standards with regular equipment maintenance checks.

Online assistant

Sainsbury's
Oxford, Oxfordshire
08.2020 - 03.2021
  • Picked customer orders on shop floor and in warehouse environment, carefully selecting best quality produce for dispatch.
  • Increased customer satisfaction by promptly and accurately responding to enquiries.
  • Streamlined online processes for improved operational efficiency.
  • Managed customer feedback effectively, leading to an increase in customer retention rate.
  • Handled customer complaints professionally-result was an improvement in overall client relations.


Education

Diploma of Higher Education - Web Development

City of Oxford College
Oxford
09.2018 - 08.2019

Certificate of Higher Education - Information technology

St Gregory The great School
Oxford, Oxfordshire
09.2017 - 08.2018

GCSEs - English

St Gregory The Great School
Oxford, Oxfordshire
09.2017 - 08.2018

GCSEs - Maths

St Gregory The Great School
Oxford, Oxfordshire
09.2017 - 08.2018

Skills

  • Team player
  • Risk Assessments
  • Manual handling
  • Fast learner
  • Task prioritisation
  • Inventory coordination
  • Computer literacy
  • Client communication
  • Multidisciplinary collaboration
  • Process improvement strategies
  • HTML coding

Affiliations

  • I play football every Friday

Languages

Punjabi
Fluent

References

References available upon request.

Timeline

Warehouse assistant

DHL
12.2023 - 01.2024

Solutions engineer Intern

Zift Solutions
05.2022 - 08.2023

Warehouse worker

Rudolph and Hellmann
07.2021 - 12.2021

Online assistant

Sainsbury's
08.2020 - 03.2021

Diploma of Higher Education - Web Development

City of Oxford College
09.2018 - 08.2019

Certificate of Higher Education - Information technology

St Gregory The great School
09.2017 - 08.2018

GCSEs - English

St Gregory The Great School
09.2017 - 08.2018

GCSEs - Maths

St Gregory The Great School
09.2017 - 08.2018
sanchez sony