

Seasoned insurance professional with 12+ years experience across McKinsey and Deloitte, advising insurers on cost and digital transformation, market sizing, pricing, and operating model improvement. Brings knowledge of the UK insurance market, with a strong track record of helping clients shape strategic priorities, unlock productivity opportunities, and deliver practical transformation outcomes.
Engagement lead | AI blueprint proposition
Led a client-specific Blueprint proposal and executive demo, translating operational and cost evidence into value-backed use cases, capability heatmaps and an actionable transformation story spanning productivity, workforce, governance and technology.
Proposal lead | Cost and productivity benchmarking for a specialty insurer
Shaped a rapid diagnostic using service-taxonomy cost mapping, FTE and expense-ratio baselines, functional productivity comparators, future-cost scenarios and executive interviews to identify value pools, target ambition and a sequenced roadmap.
Proposition development | Insurance productivity and thought leadership
Helped build Deloitte’s insurance productivity proposition through competitor analysis, benchmarking strategy, data-model review and a market-facing point of view connecting cost optimisation, AI-enabled workflow redesign and sustainable P&L impact.
· Insurance strategy and transformation lead | Global insurer engagements
Advised insurers globally, with a particular focus on Europe and the UK, across diligence, transformation, market growth and strategic ambition-setting.
· Cost benchmarking lead | Functional productivity and ambition setting
Defined strategic ambitions for insurers through comprehensive cost benchmarking across functions, helping leadership teams identify performance gaps and improvement opportunities.
· Pricing excellence contributor | Personal lines insurance
Contributed to multiple studies and proposals focused on pricing excellence for personal lines insurers across Europe and the UK.
· Proposition development | Pricing maturity and scale economics
Built new offerings to assess insurers’ pricing maturity across geographies, including analysis of how insurer size influences cost ratios and profitability.
· Growth strategy lead | US market entry
Developed a market entry and growth strategy for an insurance client targeting expansion into the US market.
· Thought leadership | Insurance cost advantage and scale
Co-authored McKinsey articles on the cost advantages of direct insurers and the role of scale in insurance performance.
· Stakeholder management | Senior leadership and vendor partners
Managed weekly senior leader meetings and vendor partner discussions to support delivery alignment and decision-making.
· Analytics platform development | Deloitte Analytics Platform
Developed the Deloitte Analytics Platform for the Center of Excellence team, supporting internal audit analytics and scalable data-led risk solutions.
· Financial crime analytics | AML and fraud detection
Designed and implemented a SAS-based solution to strengthen anti-money laundering and fraud detection capabilities.
· Risk and audit analytics | BFSI clients
Evaluated risk areas, developed internal audit processes, and analysed data visualisations to support stronger decision-making for BFSI clients.
· Brokerage analytics | Securities gains and losses
Supported a leading brokerage client by analysing gains and losses across securities and providing insights across multiple buy-and-sell scenarios.