Sanako Yamamoto
Summary
Cultivated the skills for producing multimedia content and effective communication throughout former roles as an International Student Ambassador at the University of York and a Student Support Advisor at Kaplan International Pathways in York. Pursuing a passion for creating digital content and engaging with students to feel prepared for their future degree through dedicated, respectful, and culturally aware support through current work as a Student Support Advisor. Additionally, acquiring skills in supporting student well-being through targeted initiatives and organising events and projects to enhance the international students' community. Experienced catering professional focused on delivering high-quality food and exceptional customer service. Capable of efficiently managing kitchen operations and maintaining hygiene standards. Skilled in menu planning, food preparation, and team collaboration to ensure smooth service and customer satisfaction.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Student Support Advisor (Full time)
Kaplan International Pathways
York, United Kingdom
2024.06 - Current
- Facilitating student well-being through targeted support initiatives.
- Monitoring student attendance and resolving issues with low attendance.
- Creating engaging digital content customised for platform-specific audiences.
- Organising captivating social events throughout the year, with multicultural awareness.
- Resolving students' and general enquiries in person and online.
- Managing students' arrival details and assisting with their journey.
- Maintaining the alumni community.
Catering Staff Member (Part time)
Embers
York, United Kingdom
2024.09 - 2026.03
- Carrying out basic food hygiene preparation tasks, including sanitising tables, sorting, and washing ingredients.
- Participating in serving guests and clearing tables efficiently to ensure a smooth operation.
- Collaborating with kitchen staff to maintain timely service and minimise customer waiting times.
- Helping chefs add finishing touches to dishes and arrange them on plates, ready for serving to customers.
Volunteer Teaching Assistant
University of York
York, United Kingdom
2024.09 - 2025.05
- Helped students who study Japanese overcome academic difficulties by providing extra support and assistance throughout lessons.
Student Content Creator (Part time)
Kaplan International Pathways
York, United Kingdom
2022.06 - 2024.07
- Filmed videos showcasing student life in York as an international student to assist with the social media content at Kaplan International Pathways.
- Participated in online webinars to share insights with an international audience considering studying in the UK, or the US.
- Participated in interviews to share my own insights and experiences from studying abroad.
International Student Ambassador (Part time)
University of York
York, United Kingdom
2021.09 - 2024.07
- Interacted with prospective students planning to study at the University of York via a chat platform or a call.
- Conducted campus tours, highlighting the university facilities, and provided general support to resolve prospective students' questions.
- Assisted students' arrival and ensured their safe arrival at their accommodations.
Volunteer Assistant
The Herbert Art Gallery and Museum
Coventry , United Kingdom
2023.07 - 2023.07
- Assisted in event preparation for school trips and summer holiday activities to ensure smooth execution.
- Created welcoming and safe environment for visitors, and proactively engaged with the gallery staff.
Summer Internship
Kaplan International Pathways
York, United Kingdom
2023.06 - 2023.07
- Assisted in recruiting alumni for testimonials regarding experiences at International Pathway College in York and feedback on the impact of studies after progression.
- Created six engaging testimonial videos and four pieces of written content during the two-week internship.
Education
Certificate of Higher Education -
Meijo University Senior High School
Nagoya 2018.04 - 2020.03
Foundation Degree in Arts -
International Pathway College
York 2020.09 - 2021.05
Bachelor of Arts - History of Art
The University of York
York 2021.09 - 2024.07
Skills
- Willingness to learn
- Communication skills
- Health and safety awareness
- Project planning and coordination
- Customer focused
- Organising skills
- Flexibility
- Time management
- Multicultural awareness
- Problem-solving
Languages
Japanese
English
Accomplishments
- Received the Aichi Governor Award in high school.
- Received the Best Vlog Award from Kaplan International Pathways.
- Completed dissertation with First-Class honours.
- Served as Treasurer for the Travel Society Committee, managing budgets and overseeing financial planning for society events in my final year at the university.
Timeline
Catering Staff Member (Part time)
Embers
2024.09 - 2026.03
Volunteer Teaching Assistant
University of York
2024.09 - 2025.05
Student Support Advisor (Full time)
Kaplan International Pathways
2024.06 - Current
Volunteer Assistant
The Herbert Art Gallery and Museum
2023.07 - 2023.07
Summer Internship
Kaplan International Pathways
2023.06 - 2023.07
Student Content Creator (Part time)
Kaplan International Pathways
2022.06 - 2024.07
Bachelor of Arts - History of Art
The University of York
2021.09 - 2024.07
International Student Ambassador (Part time)
University of York
2021.09 - 2024.07
Foundation Degree in Arts -
International Pathway College
2020.09 - 2021.05
Certificate of Higher Education -
Meijo University Senior High School
2018.04 - 2020.03