Sana Islam Dowel

Leading a small team to meet production and quality targets

Monitoring performance and ensuring hygiene and safety standards

Supporting new staff with onboarding and training

Supervised daily warehouse operations and staff

Ensured all shipments were processed on time and accurately

Maintained compliance with health and safety regulations

Delivered excellent customer service in a fast-paced retail environment

Handled customer queries and complaints with patience and professionalism

Managed stock replenishment and displays

Assisted residents with personal care tasks including washing, dressing, and mobility

Supported individuals with dementia and other age-related conditions

Maintained a safe and clean environment, following health and safety protocols

Worked collaboratively with nurses and healthcare staff to ensure quality care