Sana Khan
Sheffield,SHF
Summary
Dedicated and reliable professional with over four years of experience at ASDA before transitioning into the pharmacy sector. Currently employed as a Pharmacy Assistant at ASDA Pharmacy, skilled in counter service, dispensing support, and providing excellent patient care in fast-paced retail pharmacy environments. Previously gained strong sales and customer service experience through roles at Boots and the Artisan Agency. Recently completed a Pharmacy Assistant course and am awaiting certification. Currently pursuing a Law degree at Sheffield Hallam University, with the goal of developing a part-time career in the legal field while continuing to build on practical, organisational, and communication skills.
Overview
7
7
years of professional experience
Work History
Administration Worker
Darnall Dementia Group
Sheffield, Sheffield
01.2019 - 11.2020
- Performed general administrative duties, maintained records, assisted with reports and event materials, and supported team members in daily operations.
- Assisted in daily care routines for individuals with dementia, ensuring comfort and safety.
- Supported team in implementing person-centered care strategies to enhance resident well-being.
- Collaborated with staff to create engaging activities that promote cognitive stimulation and social interaction.
- Monitored residents' emotional and physical needs, reporting changes to healthcare professionals promptly.
Pharmacy Assistant
ASDA Pharmacy
03.2025 - Current
- Supporting pharmacists with dispensing prescriptions, assisting customers at the counter, managing stock levels, and ensuring accurate record keeping. Delivering excellent patient care and maintaining confidentiality.
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Increased customer satisfaction, providing compassionate care and detailed medication instructions.
Sales Assistant
Boots
01.2023 - 01.2024
- Provided customer service and product recommendations in a busy retail pharmacy environment. Supported sales of healthcare and beauty products while maintaining a professional and friendly attitude.
Sales Representative
Artisan Agency
01.2023 - 01.2024
- Promoted and sold fragrance and perfume products in Boots and Meadowhall stores. Engaged customers through product demonstrations and achieved sales targets.
Picker
ASDA
01.2020 - 01.2024
- Handled online customer orders efficiently, ensuring accurate product selection and timely dispatch. Worked effectively as part of a large retail team to maintain smooth operations.
Retail Assistant
Primark
01.2020 - 01.2021
- Delivered excellent customer service, assisted with stock replenishment, and maintained store presentation. Trained on tills and handled transactions following company policy.
- Collaborated with team members to maintain store presentation standards and promotional displays.
- Provided exceptional customer service to enhance shopping experience and foster brand loyalty.
- Assisted in inventory management, ensuring accurate stock levels and organization on sales floor.
Education
LLB - Law
Sheffield Hallam University
01.2026
Level 3 Extended Diploma - Health and Social Care
Longley Park Sixth Form
GCSEs - English, Maths, Science, Health & Social Care
Fir Vale Secondary School
Skills
- Customer service and patient care
- Dispensing and counter assistance
- Sales and retail operations
- Communication and active listening
- Time management and multitasking
- Confidentiality and data handling
- Problem-solving and organisation
- Basic legal and administrative understanding
Timeline
Pharmacy Assistant
ASDA Pharmacy
03.2025 - Current
Sales Assistant
Boots
01.2023 - 01.2024
Sales Representative
Artisan Agency
01.2023 - 01.2024
Picker
ASDA
01.2020 - 01.2024
Retail Assistant
Primark
01.2020 - 01.2021
Administration Worker
Darnall Dementia Group
01.2019 - 11.2020
Level 3 Extended Diploma - Health and Social Care
Longley Park Sixth Form
GCSEs - English, Maths, Science, Health & Social Care
Fir Vale Secondary School
LLB - Law
Sheffield Hallam University