Sana Furuhata
Oxford,Oxfordshire
Summary
Creative and dedicated food and beverage professional with experience in managing café operations and creating unique menu items. Skilled in delivering exceptional customer service and fostering a welcoming atmosphere. Excellent communicator with a passion for blending Japanese and Western culinary traditions. Seeking to bring enthusiasm and innovation to a dynamic coffee shop in Oxford.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work history
Barista & Café Assistant
Mac Kiten Café
Oxford
2025.02 - 2025.12
- Provided quality coffee and beverages to enhance customer satisfaction.
- Maintained cleanliness in café area during order preparation.
- Ensured pastries were fresh by regularly checking and replacing items on display.
- Managed café opening and closing procedures, including cash handling and preparation tasks.
- Prepared specialty coffee Matcha drinks and seasonal menu items.
- Delivered personalised customer service to create a warm atmosphere.
- Operated POS system and processed payments efficiently.
- Maintained high standards of cleanliness and hygiene throughout.
Barista & Menu Creator
Neeko
Brighton
2024.11 - 2025.02
- Played a key role in developing the café's menu, combining traditional Japanese recipes with French coffee shop elements, drawing inspiration from family recipes passed down from my relatives in Japan.
- Created unique and authentic Japanese-style drinks and pastries, such as matcha lattes, dorayaki, and yuzu-infused desserts, blending them with French coffee culture to offer a one-of-a-kind fusion experience.
- Provided exceptional customer service, ensuring a friendly, welcoming atmosphere and engaging with customers about the unique fusion of cultures on the menu.
- Managed the daily operations of the café, including overseeing drink preparation, maintaining inventory, and ensuring high-quality standards in both food and service.
- Collaborated with the team to execute smooth, efficient operations during busy hours, maintaining an upbeat and energetic work environment.
- Japanese and French Fusion Coffee Shop
Hospitality Staff
Rawlab
Brighton
2022.10 - 2024.07
- Perfected the art of whisking matcha, creating signature lattes, and baking a variety of cakes and cookies.
- Developed strong customer rapport, actively promoting seasonal or recommended menu items, and driving sales through engaging conversations.
- Contributed to the creative side by designing new dessert ideas, blending traditional Japanese sweets with modern twists.
- Maintained strict hygiene and safety standards while working efficiently in a busy café environment.
- Tea & Toy Shop
Bartender
Bearfoot
Sapporo
2023.07 - 2023.09
- Adapted quickly to the bustling bar environment, engaging with international customers and creating a welcoming atmosphere.
- Gained valuable experience mixing cocktails and handling drink orders, while occasionally assisting the kitchen team with food preparation.
Promotion Staff
IQOS
Sapporo
2016.06 - 2018.08
- Developed persuasive sales pitches and delivered them to potential customers in public settings.
- Strengthened my ability to communicate clearly and effectively, overcoming initial challenges and building confidence in promotional roles.
Waitress
Banba-Ya
Sapporo
2015.12 - 2016.12
- Honed my customer service skills by accurately taking orders, serving food, and maintaining a clean, organized dining area.
- Delivered attentive and friendly service, ensuring customer satisfaction in a fast-paced, high-pressure environment.
- Japanese BBQ
Education
BSc (Hons) - International Tourism Management
University of Brighton
Brighton, Brighton and Hove 2020.01 - 2024.01
Foundation Course - English
EF Education First
2019.01 - 2020.01
High School Diploma -
Sapporo Kosei High School
Japan 2012.01 - 2015.01
Skills
- Food & Beverage Expertise: Experience in preparing unique drinks (including Matcha lattes, bubble tea from scratch and Japanese desserts) I can also make all standard coffee and tea found in coffee shops I have passion for experimenting with new recipes
- Food & Beverage: Expertise in creating Japanese-inspired desserts, layered lattes, and unique drink recipes
- Customer Engagement: Skilled in creating memorable experiences for customers through friendly, personalized service
- Team Collaboration: Thrives in high-energy, team-driven settings while contributing to positive and fun atmosphere
- Creativity: Enthusiastic about designing unique drinks, desserts, and aesthetically pleasing presentations
- Time Management: Highly organized, with ability to handle multiple tasks efficiently in a busy environment
- Social Media Savvy: Proficient in using Instagram and X (formerly Twitter) to engage customers and promote products
- Multicultural Competence: Adept at navigating different cultural environments, with strong communication skills in both English and Japanese
- Creative Arts: Talented in drawing, decorating, and designing visually appealing food and drink presentations
- Microsoft Office: Proficient in Word, PowerPoint, and Excel for general office tasks and presentation creation
- Languages:
- -Japanese: Native proficiency
- -English: Professional work proficiency
References
Available upon Request
Timeline
Barista & Café Assistant
Mac Kiten Café
2025.02 - 2025.12
Barista & Menu Creator
Neeko
2024.11 - 2025.02
Bartender
Bearfoot
2023.07 - 2023.09
Hospitality Staff
Rawlab
2022.10 - 2024.07
BSc (Hons) - International Tourism Management
University of Brighton
2020.01 - 2024.01
Foundation Course - English
EF Education First
2019.01 - 2020.01
Promotion Staff
IQOS
2016.06 - 2018.08
Waitress
Banba-Ya
2015.12 - 2016.12
High School Diploma -
Sapporo Kosei High School
2012.01 - 2015.01