Dedicated and high-performing Fulfillment Center (FC) Associate at Amazon Dunfermline since November 2023, with an MSc in Zoology. Known for consistently exceeding performance expectations, achieving high productivity scores, and maintaining a perfect record with no warnings, no errors, and no idle time. Currently working as an Instructor, providing training and support to associates. Seeking to grow into a Team Leader role to drive operational excellence and team success.
Instructor (Current Role)
• Provide structured training and support to new associates on Amazon standards, processes, and safety rules.
• Serve as a go-to contact for process clarification and peer coaching.
• Help maintain a high-performance culture through guidance and on-the-job mentoring.
Customer Returns – Line 1
• Maintained a score consistently above 150+, demonstrating speed, accuracy, and consistency.
• Recognized for reliability and meeting daily targets with precision.
Specialties – Line 6
• Delivered error-free, no wrong item, no idle time performance in a high-responsibility area.
• Maintained top-tier productivity and attention to detail.
Fast Process
• Achieved high scores including 150, 180, 200, and 300, demonstrating speed, consistency, and focus under pressure.
• Adapted quickly to task changes and workflow shifts.
CDPS Department
• Cross-functional experience, showcasing flexibility and strong understanding of warehouse systems and standards.
Record of Excellence
• No adopt, no letter of concern, no warnings on file.
• Strong attendance and professional conduct record.
• Promoted to Instructor within a year due to excellent performance and leadership potential.
Leadership & Mentoring
Process Training & Instruction
Operational Efficiency
Fast Process & Returns Expertise
Error-Free Performance
Time & Task Management
Health & Safety Awareness
Positive Communication
Performance Monitoring
Conflict-Free Record