Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
AdministrativeAssistant

Sana Aslam

Burnley,Lancashire

Summary

I am a highly motivated and adaptable individual with a strong track record of success in various roles, making me a suitable candidate for any job. My diverse skill set, including excellent communication, problem-solving, and teamwork abilities, enables me to thrive in dynamic environments and tackle challenges effectively. I am committed to continuous learning and personal growth, ensuring that I stay updated with industry trends and best practices. My proactive attitude, coupled with a dedication to achieving high-quality results, consistently drives me to exceed expectations. I can take on challenging new roles by harnessing interpersonal skills, collaboration and problem-solving. Furthermore I am driven to deliver high-quality service and consistent results. Finally I am a dedicated student seeking a flexible retail position, I am ready for practical experience and enthusiastic about helping others. I am also an individual who is prepared to learn and support team.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

Voluntary shop assistant

Pendleside Hospice
Brierfield, Lancashire
01.2024 - 06.2024
  • Guided customers to locate products or alternative items.
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Resolve customer complaints and process issues with proactive problem-solving skills.
  • Can assist customers with product selection and sales, recommending items to increase transaction value.
  • Organised displays to promote inventory and encourage customer purchases.

Retail worker

Pounland
Burnley, Lancashire
02.2023 - 03.2024
  • Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers in locating specific items to boost satisfaction.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Went above and beyond by helping customers to locate stock, and making bespoke orders where possible.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.

Volunteer youth worker

The Deen Centre
Brierfield, Lancashire
05.2022 - 09.2023
  • Encouraged participation and engagement in planned activities.
  • Role-modelled positive behaviour and interpersonal skills.
  • Helped with coordination and supervision of youth activities and delivered positive interventions.
  • Explained exercises clearly to help clients move safely with maximum effort and results.
  • Planned and delivered engaging group and one-to-one fitness programmes.
  • Organised inclusive sporting activities, encouraging teamwork and collaboration.
  • Set up outings and events according to children's favoured activities and hobbies.

Education

GCSEs - Science

Olive High Ltd
Burnley
05.2023 - 06.2023

GCSEs - English literature

Olive High Ltd
Burnley
05.2023 - 06.2023

GCSEs - English language

Olive High Ltd
Burnley
05.2023 - 06.2023

GCSEs - Maths

Olive High Ltd
Burnley
05.2023 - 06.2023

GCSEs - History

Olive High Ltd
Burnley
05.2023 - 06.2023

GCSEs - Religious studies

Olive High Ltd
Burnley
05.2023 - 06.2023

GCSEs - Urdu

Olive High Ltd
Burnley
05.2023 - 06.2023

GCSEs - Citizenship

Olive High Ltd
Burnley
05.2023 - 06.2023

GCSEs - IT and technology

Olive High Ltd
Burnley
05.2023 - 06.2023

Higher National Diploma - Applied Science

Burnley College
Burnley, Lancashire
09.2023 -

Skills

  • Flexible
  • Customer Service
  • Bookkeeping
  • Process Improvement
  • Confident communicator
  • Upselling expertise
  • Payment Processing
  • Product knowledge
  • Attentive listening

Affiliations

  • volunteering at local organisations
  • attending youth clubs
  • extracurriculars outside of college such as reading clubs

Accomplishments

I achieved a bronze DofE award. Earning the Duke of Edinburgh (DofE) Bronze Award was a transformative experience that not only challenged me but also enriched my personal development. The award required me to commit to various activities over several months, including volunteering, developing a skill, engaging in physical activity, and completing an adventurous expedition. Through volunteering, I learned the value of community service and the impact of giving back. Developing a new skill taught me perseverance and the joy of mastering something new. Regular physical activity improved my fitness and discipline. The adventurous expedition, perhaps the most challenging part, fostered teamwork, resilience, and a deep appreciation for nature. Overall, achieving the DofE Bronze Award has equipped me with essential life skills, a sense of accomplishment, and a readiness to take on new challenges.

Languages

Urdu
Native

References

References available upon request.

Timeline

Voluntary shop assistant

Pendleside Hospice
01.2024 - 06.2024

Higher National Diploma - Applied Science

Burnley College
09.2023 -

GCSEs - Science

Olive High Ltd
05.2023 - 06.2023

GCSEs - English literature

Olive High Ltd
05.2023 - 06.2023

GCSEs - English language

Olive High Ltd
05.2023 - 06.2023

GCSEs - Maths

Olive High Ltd
05.2023 - 06.2023

GCSEs - History

Olive High Ltd
05.2023 - 06.2023

GCSEs - Religious studies

Olive High Ltd
05.2023 - 06.2023

GCSEs - Urdu

Olive High Ltd
05.2023 - 06.2023

GCSEs - Citizenship

Olive High Ltd
05.2023 - 06.2023

GCSEs - IT and technology

Olive High Ltd
05.2023 - 06.2023

Retail worker

Pounland
02.2023 - 03.2024

Volunteer youth worker

The Deen Centre
05.2022 - 09.2023
Sana Aslam