SAMY HOURMAN-DOYEN
Harborne,West Midlands
Summary
A resilient and versatile professional, with the proven ability to demonstrate strong organizational and communication skills within a hectic warehouse environment. Experiencing new environments and learning new skills aligns with my personal and professional goals. Responsible for managing the emotional wellbeing, finances and household duties of disabled family members whilst providing fulltime care for several years. A committed and people's person striving to provide outstanding customer service.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
In-home Caretaker
self employed
Oupeye, Belgium
2019.12 - 2024.09
- Maintained clean and safe home environment for 4 family members to promote their wellbeing.
- Handled emergency situations calmly; contacting relevant medical services efficiently when necessary.
- Assisted family members with mobility issues to increase independence and confidence.
- Coordinated appointments to ensure optimal healthcare provision.
- Managed efficient household tasks such as grocery shopping, prescriptions, laundry and cleaning to maintain hygiene standards.
News agents cashier
Librairie du Rond Point RG
Oupeye, Belgium
2019.09 - 2022.01
- Processed payments swiftly for improved customer experience.
- Assisted customers with enquiries to enhance their shopping experience.
- Collaborated closely with store management for daily operations success.
- Managed queue effectively during peak hours for seamless checkout process.
Warehouse Operative
Skechers
Milmort, Belgium
2022.01 - 2022.03
- Demonstrating competence and attentiveness, consistently followed safety-critical regulations within the Distribution Center.
- Practiced outstanding verbal and written communication skills by collaborating with various teammates.
- Displayed adaptability by integrating into dynamic teams, and working with different supervisors whilst performing a variety of tasks within the Expanded Distribution Center.
- Worked rotating shifts, including weekends, as a temporary on-call employee, accommodating daily and weekly demands.
- Maintained composure to make appropriate decision making under pressure and meet tight deadlines throughout the reception and delivery chain.
- Proved capability to work efficiently both independently and collaboratively through various roles in the distribution process.
- Accurately interpreted and analysed label information to sort merchandise correctly.
- Monitored lost parcels within the Distribution Center, utilizing investigative skills to track them down and ensure their successful delivery.
- Showcased a strong personal presence and initiative by asserting myself in a fast-paced and noisy warehouse environment.
- Demonstrated professionalism by being assigned to slower teams to help them consistently meet critical deadlines.
- Concentrated on fostering a positive work environment, using conflict management skills to resolve differences and ensure sustainable performance.
Receptionist
Kwik-Fit
Kingston upon Thames, London
2025.05 - 2025.12
- Contact:
- Maintained accurate logs of visitor entries for security purposes.
- Managed phone calls, resulting in effective communication flow within the company.
Education
CE1D - General education
Collège Saint-Hadelin
Visé, Belgium 2009.09 - 2012.06
Skills
- Literacy in multiple languages
- General IT systems & Numerical Literacy
- Problem solving
- Household management
- Good time management
- Organizational skills
- Confident communication
- Strong presence
LANGUAGES
English
Fluent
French
Native
Dutch
Intermediate
Arabic
Elementary
HOBBIES
Solo traveling, Reading, Creative writing, World-building, Strategy games, Coding, Trading Card Games
Timeline
Receptionist
Kwik-Fit
2025.05 - 2025.12
Warehouse Operative
Skechers
2022.01 - 2022.03
In-home Caretaker
self employed
2019.12 - 2024.09
News agents cashier
Librairie du Rond Point RG
2019.09 - 2022.01
CE1D - General education
Collège Saint-Hadelin
2009.09 - 2012.06