Charlotte Bastock

• Secure high-value partnerships with luxury brands and venues, including 5-star hotels, private aviation terminals, and high-end medical clinics, to enhance brand exposure and client engagement.
• Plan, coordinate, and host exclusive events for high-net-worth clients, ensuring seamless execution and exceptional guest experiences.
• Develop and maintain strong relationships with strategic partners, driving mutually beneficial collaborations and long-term business growth.
• Represent the gallery at industry events and networking functions, embodying the brand’s prestige and values.
• Secured a high-profile partnership with Harrods Aviation, resulting in the display of high-value artwork in private aviation terminals and generating direct sales.

• Solely managed all aspects of a seven-guest luxury chalet, delivering a seamless, high-touch service for discerning, high-net-worth clientele.
• Provided a warm and personalised welcome, fostering strong rapport while maintaining the utmost professionalism and discretion.
• Designed, prepared, and served refined daily menus, including full hot and continental breakfasts, elegant canapés, aperitifs, and three-course fine dining dinners.
• Ensured impeccable presentation and comfort through meticulous daily housekeeping and attention to detail in all guest areas.

• Managed the reception area and coordinated the day-to-day organisation of a leading global superyacht brokerage.
• Welcomed and hosted prospective clients, ensuring a professional and luxury-standard experience.
• Operated and managed a busy multi-line switchboard, directing calls efficiently and professionally.
• Scheduled, prepared, and maintained immaculate meeting rooms for client presentations and internal use.
• Oversaw incoming and outgoing post and deliveries, ensuring timely and secure handling.

Delivered guest-facing and operational support at prestigious venues and high-profile events, including Royal Ascot, Wembley Stadium, and the Chelsea Flower Show.

• Provided VIP hosting and concierge-style service for high-net-worth guests, ensuring a premium and seamless experience.
• Assisted with event registration, ticket scanning, and guest list management.
• Guided guests to seating areas, hospitality suites, and exclusive event zones.
• Coordinated with catering teams to deliver food and beverage service to luxury standards.
• Maintained professionalism and composure while working in fast-paced, high-traffic environments.
• Supported event set-up and breakdown, ensuring spaces met brand and presentation standards.
• Offered on-the-spot solutions to guest enquiries and issues, ensuring customer satisfaction.