Summary
Overview
Work History
Education
Skills
Interests
Languages
Work Availability
Quote
Timeline
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SAMUEL KWASI OBENG

SAMUEL KWASI OBENG

London,UK

Summary

Dynamic Relationship Manager holding five years of experience in key account management. Builds customer retention and contract renewals with comprehensive engagement strategy. Plans and budgets to hit revenue targets through large client portfolio.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work History

Audit Trainee

BSTS & Associates
Madina, Ghana
11.2022 - 04.2023
  • Preparation of sales proposals, conducting market research and financial data processing.

Commercial Banking Relationship Manager

FBNBank Ghana Limited
Accra, Ghana
10.2018 - 11.2022
  • Customer prospecting and conversion
  • (Customers with annual turnover of $250,000.00 and more)
  • Sale of bank's asset and liability products to make income for the bank.

Retail Banking Relationship Manager

FBNBank Ghana Limited
Accra, Ghana
05.2018 - 09.2018
  • Customer prospecting and conversion
  • (Customers with annual turnover below $250,000.00)
  • Sale of bank's asset and liability products to make income for the bank.

Customer Service Officer

FBNBank Ghana Limited
01.2017 - 04.2018
  • Customer account opening and general account maintenance
  • Issuing of debit cards and profiling customers on bank's e-channels
  • Attending to customer's enquiries.

Teller

Mon-Tran/FBNBank Ghana Limited
11.2015 - 12.2016
  • Processing customer's cash/check debit and credit requests
  • Processing customer's remittances.

Officer

Ministry of Tourism, Arts
09.2014 - 10.2015
  • Sending daily press cuttings to the Minister, Deputy Minister and all departments within the Ministry
  • Creating awareness of the Ministry's programs through the writing and publishing articles etc.

Officer

Krachi West Municipal Assembly
05.2012 - 07.2012
  • Revenue collection and record keeping.

Officer

News Times Corporations
05.2011 - 07.2011
  • Proof-reading stories before they are published.

Education

MSc - International Business with Data Analytics

Ulster University
London
05.2023 -

Bachelor of Arts - Political Science with Philosophy and Classics

University of Ghana
Ghana
09.2010 - 06.2014

Africa Senior School - General Arts

Bishop Herman College
Ghana
09.2014 - 06.2017

Skills

  • Customer engagement
  • Report generation
  • Business development
  • Business continuity planning
  • Prospecting
  • Salesforce
  • Account acquisition
  • Sales negotiating
  • Sales enquiry handling
  • Strong customer service orientation
  • Credit card processing
  • Communication skills
  • Customer-focused
  • Leadership
  • Problem-solving
  • Public relations
  • Marketing

Interests

ADDITIONAL INFORMATION , Volunteer, The Volunteer Group - 2010 Visiting Senior High Schools in the Volta Region to guide them on their course choices in tertiary education. Play football, table-tennis. Speak English, Akan and Ewe.

Languages

English
Fluent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Carpenter's Rule: Measure twice, cut once.
Unknown

Timeline

MSc - International Business with Data Analytics

Ulster University
05.2023 -

Audit Trainee

BSTS & Associates
11.2022 - 04.2023

Commercial Banking Relationship Manager

FBNBank Ghana Limited
10.2018 - 11.2022

Retail Banking Relationship Manager

FBNBank Ghana Limited
05.2018 - 09.2018

Customer Service Officer

FBNBank Ghana Limited
01.2017 - 04.2018

Teller

Mon-Tran/FBNBank Ghana Limited
11.2015 - 12.2016

Africa Senior School - General Arts

Bishop Herman College
09.2014 - 06.2017

Officer

Ministry of Tourism, Arts
09.2014 - 10.2015

Officer

Krachi West Municipal Assembly
05.2012 - 07.2012

Officer

News Times Corporations
05.2011 - 07.2011

Bachelor of Arts - Political Science with Philosophy and Classics

University of Ghana
09.2010 - 06.2014

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SAMUEL KWASI OBENG