Experienced Head of Operations with a proven track record in optimising retail, wholesale, and production processes for a luxury brand. Achieved double-digit sales growth in key markets (US, Japan), successfully negotiated a joint venture in Korea, and improved gross margin by 5.5 points. Skilled in leading cross-functional teams, streamlining operations, and reducing costs, including a 25% operational cost reduction. Strong leadership, strategic planning, and market insight abilities, with a focus on driving growth and team performance.
Caramel is a luxury lifestyle brand specialising in kidswear, with successful expansions into womenswear and homeware. The company operates stores in the UK, France, Japan and Korea with products distributed globally through 100+ wholesale and joint venture partners.