ANA-ADINA HRIOR
London,,United Kingdom
Summary
An adaptive and resourceful Psychology graduate with extensive work experience, possessing a passion for understanding people. Profound knowledge of human nature was provided by the degree, which also integrated a technological approach, enhancing tech and research skills and broadening the potential work field.
Recognized for strong communication skills and a passion for learning, a highly motivated and enthusiastic individual is eager to contribute a diverse skill set to dynamic professional environments.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Hostess & Waitress
The Orange Tree
Colchester, United Kingdom
2023.06 - 2023.10
- Demonstrated effective time management skills by successfully juggling responsibilities in a concurrent second job during this period
- Effective communication with both customers and team members
- Proficient in multitasking, adept at guest seating, order-taking, food delivery, and maintaining the dining space tidy
- Demonstrated adaptability in responding to varying demands and peak periods
Customer Service Assistant
Dossier Perfumes
Timisoara, Romania
2021.05 - 2021.10
- Demonstrated written and verbal communication skills to provide timely and effective customer support in a remote setting
- Adapted quickly to the remote work environment, showing strong self-discipline, time management, and organizational skills
- Assisted customers with varying questions using product knowledge and service expertise
- Took appropriate action to remedy customer dissatisfaction and boost loyalty
Sales Assistant
Orsay
Timisoara, Romania
2021.01 - 2021.05
- Enhanced customer service skills through engaging interactions, understanding needs, and offering personalized product recommendations
- Collaborative team player, contributing to a positive store environment
- Resolved customer complaints and process issues with proactive problem-solving skills
Waitress
Pizza Hut
Timisoara, Romania
2020.01 - 2020.04
- Accurately take orders, address inquiries, and ensure a positive dining experience for customers
- Meticulously attend to customer preferences and dietary needs while maintaining a clean and organized work area
Fundraiser
Save The Children
Timisoara, Romania
2019.03 - 2019.08
- Effectively communicating the mission and goals of our cause
- Adapted communication style to engage diverse audiences
- Met or exceeded weekly fundraising targets, showcasing consistent performance and dedication to meeting goals
Education
Bachelor of Arts - Psychology
University of Essex
Colchester, United Kingdom 2020.10 - 2023.07
Skills
- Computer Skills
- Communication skills
- Organisation
- Marketing
- Time management
- Statistics
- Customer Service
- Multilingual
- Problem Solving
Training
Digital Marketing Course:
- Title: Legendary Marketer
- Affiliate marketing
- Lead generation
- Copyright
Business University Module:
- Business basics
- Insight into the stock market
- Financial crashes: causes and consequences
Languages
English
Fluent
French
Elementary
Spanish
Elementary
Romanian
Native
Timeline
Hostess & Waitress
The Orange Tree
2023.06 - 2023.10
Customer Service Assistant
Dossier Perfumes
2021.05 - 2021.10
Sales Assistant
Orsay
2021.01 - 2021.05
Bachelor of Arts - Psychology
University of Essex
2020.10 - 2023.07
Waitress
Pizza Hut
2020.01 - 2020.04
Fundraiser
Save The Children
2019.03 - 2019.08