Samuel Wood
Keighley
Summary
Accomplished professional with extensive expertise in technical problem solving, financial budgeting, and commercial excellence. Proven track record in technical support and commercial management. Adept at building professional relationships and trust, leading cross-functional teams, and managing time effectively. Skilled in operating Salesforce CRM system and coupling selection with technical application expertise. Committed to continuous improvement and achieving organisational goals through effective communication and relationship building.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Commercial Operations Manager
Regal Rexnord (CENTA UK & Nordic)
2024.01 - 2026.06
- Led and developed ComOps teams, providing clear direction, performance management, and continuous support to improve efficiency and service levels
- Held full ownership of application selection and technical solution delivery, ensuring accuracy, compliance with market leading OEM’s
- Held full ownership of pricing strategies for both entities
- Managed day-to-day commercial activities across both UK and Swedish operations, ensuring alignment with business objectives and customer expectations
- Oversaw customer service teams, driving improvements in response times, order management accuracy, and overall customer satisfaction
- Acted as the key point of escalation for complex technical and commercial enquiries, providing decisive solutions to support the CENTA business
- Coordinated cross-functional activities between sales, engineering, operations, and supply chain to ensure seamless order fulfilment and delivery performance
- Maintained full accountability for order processing, backlog management, and delivery commitments, ensuring data accuracy within ERP systems
Application Engineer UK & Nordic
Regal Rexnord (CENTA Nordic)
2022.01 - 2024.01
- Supported customers across UK and Nordic regions
- Managed multiple projects and ensured timely delivery
- Conducted market analysis and identified growth opportunities
- Adapted solutions to different market and regulatory requirements
Application Engineer UK
Regal Rexnord (CENTA UK)
2020.01 - 2024.01
- Worked with OEMs and customers to deliver torsional coupling solutions
- Conducted feasibility studies, design reviews and cost analysis
- Provide quotations for new applications and spares & repeats
- Managed customer relationships and acted as primary technical contact
- Collaborate with engineering, sales, and customer service teams.
- Developed solutions using CAD and supported testing and validation
- Provided technical training and troubleshooting support
- Managed projects including planning, budgeting and delivery
CNC Miller / Turner
Centa Transmissions
Bradford
2018.01 - 2020.01
- Set and operated CNC milling machines including 3-axis and 5-axis machining
- Used CAM software to program and optimise machining processes
- Selected tooling and fixtures to improve efficiency and reduce downtime
- Interpreted engineering drawings for accurate machining
- Edited G-code and M-code to support manufacturing
CNC Turner & Inspector
James Walker Moorflex
Bradford
2013.01 - 2018.01
- Set up and operated CNC machines to produce high-quality precision components
- Read and interpreted technical drawings and used measurement tools to ensure specification compliance
- Programmed and edited CNC programs (e.g. Mastercam, SolidWorks)
- Diagnosed machining issues and carried out routine maintenance
- Maintained high quality standards using precision measuring equipment (CMM, micrometers, calipers)
Education
GCSEs - Engineering, English Literature, ICT, Mathematics, English Language, Science
Oakbank Grammar School
BradfordAdvanced Apprenticeship - Engineering Manufacture
2013.01 - 2016.01
MAZAK Integrex 5-Axis Programming Course - undefined
ONC - Mechanical Engineering
HNC - Mechanical Engineering
Skills
- Technical Problem Solving & decision making
- Financial budgeting
- Building Professional Relationships & Trust
- Quality Assurance & Control
- Project Management
- Time Management
- CNC Programming & Machining
- Inside Sales
- Commercial Operations Management
- Team Leadership & Development
- Cross-Functional Coordination
- Coupling Selection & Technical Application Expertise
- Communication & Relationship Building
- Operating Salesforce CRM System
Timeline
Commercial Operations Manager
Regal Rexnord (CENTA UK & Nordic)
2024.01 - 2026.06
Application Engineer UK & Nordic
Regal Rexnord (CENTA Nordic)
2022.01 - 2024.01
Application Engineer UK
Regal Rexnord (CENTA UK)
2020.01 - 2024.01
CNC Miller / Turner
Centa Transmissions
2018.01 - 2020.01
Advanced Apprenticeship - Engineering Manufacture
2013.01 - 2016.01
CNC Turner & Inspector
James Walker Moorflex
2013.01 - 2018.01
MAZAK Integrex 5-Axis Programming Course - undefined
ONC - Mechanical Engineering
HNC - Mechanical Engineering
GCSEs - Engineering, English Literature, ICT, Mathematics, English Language, Science
Oakbank Grammar School