Summary
Overview
Work History
Education
Skills
Software
Additional Information: Hobbies
Timeline
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Samuel Ward

Samuel Ward

Operational Support
Southsea

Summary

A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. Recent achievements with my current employer include the implementation of an innovative new filing and indexing system. Always looking for more to do, and taking on new responsibilities and tasks.


University educated, specialising in application development through third-year, working in a team to design and create an application. Knowhow on working in a software development team, and as a solo developer (final year project was developing an application for the company I currently work for).


Ready to take the next step in my professional career and enter the software development industry, and always ready to learn more.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
4
4

Programming Languages

Work History

Operational Support

Verevo CCN
, Hampshire
10.2022 - Current
  • At CCN, I worked in a team to help build fibre-optic infrastructure across the Isle of Wight, contracted by Wightfibre
  • Responsibilities included: Creating spreadsheets with custom formulas and conditional formatting to ensure the data entry was as quick, simple but as detailed as possible, managing finances for the depot via Xero (accounting software), creating and sending off as-built registrations (metres dug, tobies installed, etc), working with Marjen and programming a Monday board, creating PowerPoints and Gantt Charts to visualise data in a simple and easily understandable way and putting together highly detailed Job Packs with safety information for each Civils Team for each job.
  • At my time at CCN, I have grown as a person and as a worker, learning how to manage my core strengths, motivations and weaknesses (through CoreSDI and Mission Performance)
  • Now looking for the next opportunity in my career, with intent to use my degree and jump into the tech industry.

General Assistant

Verevo CCN
08.2021 - 08.2022
  • Responded to telephone, email and in-person customer inquiries.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Edited documents to keep company materials free of grammar errors.
  • Coordinated travel arrangements for staff members.

Customer Assistant

Tesco
Shaftesbury, DOR
11.2017 - 01.2018
  • Listened to customers in actively to assess issues and provide accurate information.
  • Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
  • Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

BSc Hons - Computer Science

University of Portsmouth
09.2019 - 06.2022

A Level -

Shaftesbury School Sixth Form
09.2017 - 06.2019

GCSEs -

Shaftesbury School
09.2013 - 07.2017

Skills

    87 Words per minute typing

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Software

Python

Java

Haskell

Jira and Monday Board Understanding

Development Concepts and Methodologies

Additional Information: Hobbies

  • Badminton at a high level
  • Developing custom scripts for video games
  • Tennis at local sports clubs
  • Learning different programming concepts via Codeacademy

Timeline

Operational Support

Verevo CCN
10.2022 - Current

General Assistant

Verevo CCN
08.2021 - 08.2022

BSc Hons - Computer Science

University of Portsmouth
09.2019 - 06.2022

Customer Assistant

Tesco
11.2017 - 01.2018

A Level -

Shaftesbury School Sixth Form
09.2017 - 06.2019

GCSEs -

Shaftesbury School
09.2013 - 07.2017

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Samuel WardOperational Support