Samuel Vosper
London,London
Summary
Experienced in customer-facing roles within the hospitality sector, demonstrating strong communication skills with a focus on customer service.
Proven ability to lead and supervise teams, including serving as a Wimbledon BBG team captain and shift leader.
Outgoing, personable, punctual, and reliable, consistently presenting a professional image.
Committed to creating a welcoming environment for customers and enhancing team performance.
References can be provided upon request
Overview
3
3
years of professional experience
Work history
Waiter/Barman
The Crossing - Gastropub Barnes
London
2024.03 - 2025.09
- Facilitated front of house experience by providing a warm welcome for guests.
- Assisted in managing the bar to enhance customers' dining experience.
- Supported team members during service to ensure seamless customer service and high customer satisfaction feedback.
Waiter
Farmer's Mistress Restaurant - Barnes
London
2023.10 - 2024.03
- Achieved positive customer feedback by welcoming guests with professionalism and warmth.
- Ensured high customer satisfaction rates through prompt and accurate order taking.
- Presented food promptly, enhancing guest experience.
Digital Support
Young Professionals
London
2023.08 - 2023.09
- Assisted in monitoring website content and customer details.
- Provided recommendations for content updates.
- Implemented necessary changes to enhance user engagement.
Wimbledon Ball Boy
AELTC
London
2022.07 - 2022.07
- Promoted a professional and disciplined approach at all times whilst representing the AELTC by following my training and the guidelines set out by the tournament team.
- Ensured my team arrived at the correct court at the appropriate time to ensure matches were able to run to time.
- Maintained match momentum with timely distribution of balls to players. Managed change of balls and kept court clear of stray balls.
- Maintained respectful and silent demeanour on court at all times.
- Remained attentive throughout the game to ensure the game ran smoothly and enabling me to react quickly to any unforeseen events.
- Ensured team maintained hydration levels during extended matches.
Education
Bachelor of Sciences - Environmental Science
Newcastle University
Newcastle upon Tyne 2025.09 -
A-Levels - Biology, Geography, Psychology
Grey Court School
London 2001.04 -
Skills
Excellent communicator
Enjoy working as part of a team
Punctual
Customer focussed
Excellent interpersonal skills
Timeline
Bachelor of Sciences - Environmental Science
Newcastle University
2025.09 -
Waiter/Barman
The Crossing - Gastropub Barnes
2024.03 - 2025.09
Waiter
Farmer's Mistress Restaurant - Barnes
2023.10 - 2024.03
Digital Support
Young Professionals
2023.08 - 2023.09
Wimbledon Ball Boy
AELTC
2022.07 - 2022.07
A-Levels - Biology, Geography, Psychology
Grey Court School
2001.04 -