Summary
Overview
Work History
Education
Skills
Soft Skills
Timeline
OfficeManager

SAMUEL TURKSON

London

Summary

I am a dedicated and innovative Computer Science graduate with a passion for leveraging technology to solve complex problems. Possessing a solid foundation in software development, data analysis, and programming, combined with a proactive approach to learning and adapting to emerging technologies. Experienced in collaborating within multidisciplinary teams and adept at translating technical concepts for non-technical stakeholders. I am Seeking to apply technical expertise and drive innovation in a challenging and dynamic environments which would make me an excellent asset to your organization.

Overview

6
6
years of professional experience

Work History

Retail Assistant

TK Maxx
London, United Kingdom
05.2024 - Current
  • Developed and implemented strategies that increased customer satisfaction and engagement.
  • Handled transactions, processed sales and managed returns with accuracy.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for specific product promotions, stock management and inventory replenishment.

Creative Manager

EVANAK CONSTRUCTION AND ENGINEERING LIMITED
05.2022 - 12.2023
  • Creating design elements such as logos, banners, flyers and other visual assets
  • Collaborating with teams to gather design requirements and understand project objectives
  • Developing and creating designs using various design software and tools such as Adobe Photoshop and Illustrator
  • Creating and maintaining social media presence of company through online marketing
  • Increased social media following and engagement by 60%
  • Keeping up-to-date with industry trends and new design software and tools
  • Created website for organization.

Operations Manager

ON-DEMAND TECHNOLOGY COMPANY LIMITED
ACCRA, Ghana
10.2019 - 08.2021
  • Managed smooth operation and functioning of flagship application
  • Completed strategic reports for CEO
  • Resolved computer software and information system challenges
  • Increased clients by 80%
  • Managed administrative functioning of company’s front office.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.

HR Development Department Coordinator

NATIONAL SERVICE PERSONNEL, SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
09.2018 - 01.2019
  • Managed development calendar and coordinated training session for SSNIT
  • Completed Microsoft Excel and Word reporting for department
  • Managed department’s database for easy retrieval of information
  • Resolved computer software and information system challenges for department
  • Improved filing system for department.
  • Implemented robust performance evaluation system, enabling data-driven decision-making on future workforce development strategies.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Managed new employee orientation training process for more than 2000 employees each year.

Education

Bachelor of Science - Business Management

UNIVERSITY OF ROEHAMPTON
LONDON
05.2026

Bachelor of Science - Computer Science

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Kumasi, Ghana
09.2021

Diploma - Information Technology

GHANA TECHNOLOGY UNIVERSITY COLLEGE
Accra,Ghana
05.2018

Secondary -

GHANA NATIONAL COLLEGE
Cape Coast, Ghana
06.2013

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Access, Visio)
  • Data analysis (MySQL, Arbutus)
  • Systems administration
  • Networking
  • Java programming
  • Python programming
  • Graphics designing (Photoshop, Illustrator, Indesign, Premiere Pro, CapCut)
  • Website development (Html, Css, JavaScript)
  • Marketing
  • Business Management
  • Project Development

Soft Skills

· Communication

· Teamwork

· Problem-solving

. Presentation

· Critical thinking

· Adaptability

· Time Management

· Leadership

· Creativity

· Analytics

Timeline

Retail Assistant

TK Maxx
05.2024 - Current

Creative Manager

EVANAK CONSTRUCTION AND ENGINEERING LIMITED
05.2022 - 12.2023

Operations Manager

ON-DEMAND TECHNOLOGY COMPANY LIMITED
10.2019 - 08.2021

HR Development Department Coordinator

NATIONAL SERVICE PERSONNEL, SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
09.2018 - 01.2019

Bachelor of Science - Business Management

UNIVERSITY OF ROEHAMPTON

Bachelor of Science - Computer Science

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY

Diploma - Information Technology

GHANA TECHNOLOGY UNIVERSITY COLLEGE

Secondary -

GHANA NATIONAL COLLEGE

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