Samuel Threlfall

Played a key role within a six-person team delivering time-critical, one-off waste collection services for residential and large commercial clients nationwide, developing a strong understanding of client requirements, service specifications, and operational constraints—directly transferable to bid and tender environments.

Prepared and issued detailed quotations via email, translating client needs into costed service proposals, while maintaining organised booking systems and trackers to ensure data accuracy.

Built and maintained strong relationships with third-party suppliers, internal team leaders, and account managers, contributing to cross-functional collaboration similar to what will be required for bid responses.

Handled customer escalations and service discrepancies via phone and written communication, negotiating effective resolutions and evidencing strong stakeholder management, persuasive communication, and problem-solving skills essential to successful bid writing

Worked as a bar assistant in a part time role whilst at University.

Gained practical experience in a fast-paced environment, balancing multiple tasks while maintaining structure, and professionalism under pressure.

Demonstrated exceptional time management and commitment by consistently undertaking overtime while also meeting academic deadlines, earning positive feedback from colleagues and management for a proactive approach.