samuel omodunni
Nottingham,United kingdom
Summary
Dedicated Care Support Worker skilled in behaviour management and de-escalation techniques. Implements risk assessments and maintains detailed records to enhance client safety and care continuity. Engages clients with patience and understanding, promoting dignity and independence.
Overview
5
5
years of professional experience
Work History
Care Support Worker
Bowes house
, united kingdom
10.2025 - 04.2026
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
- Provided emotional support and companionship, fostering connection and reducing client isolation.
- Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
- Documented client behaviours, activity engagement, and skills development, enhancing care quality and continuity.
- Utilised de-escalation techniques and positive reinforcement to effectively manage challenging behaviour, maintaining a safe environment for clients.
- Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
- Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary.
- Applied de-escalation techniques to manage violent and aggressive behaviour in clients, ensuring a calm environment.
- Conducted regular risk assessments in clients' homes to identify potential hazards and implement preventative measures.
- Maintained excellent team relationships by helping colleagues with complex customer issues, computer malfunctions and questions.
Care Assistant
Supreme care service
, United kingdom
12.2025 - 03.2026
- Maintained detailed records of care provided, medication administered, and client progress for healthcare continuity.
- Supported clients with daily personal hygiene tasks, enhancing dignity and fostering independence.
- Acted quickly and appropriately during emergencies, following various protocols depending on the situation.
- Applied patience and understanding to manage challenging behaviour, ensuring a calm and safe environment.
- Promoted independence and self-esteem by allowing patients to complete specific personal tasks alone.
- Utilised communication aids and techniques to interact effectively with clients facing communication challenges.
- Oversaw inventory of healthy ingredients and meal options, ensuring availability for client dietary needs.
- Assisted clients with physical therapy exercises as prescribed by doctors.
Children's Support Worker
Modupe cole
Lagos , Nigeria
08.2022 - 08.2024
- Used various techniques to enhance communication with students, including sign language and PECS.
- Assisted students with extreme behavioural issues, providing consistent and caring support.
- Assisted students to manage complex physical and mental disabilities, including ASD and cerebral palsy.
- Provided support to human resources, assisting with recruitment processes and maintaining employee records.
- Participated in Education planning for students, working in large multidisciplinary teams.
- De-escalated violent, aggressive and threatening behaviour.
- Monitored children's activities to ensure their safety and security in various environments.
- Contributed to team efforts by accomplishing related tasks as needed, demonstrating flexibility and teamwork.
Home Care Agency
Home care agency
Lagos, Nigeria
05.2023 - 07.2024
- Established trusting relationships with patients, enhancing their comfort and wellbeing through consistent support.
- Ensured clean, hygienic living environments, contributing to resident comfort and safety.
- Engaged in respectful communication, respecting the dignity of those in care.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Offered guidance on personal hygiene practices, promoting self-care skills.
- Performed risk assessments to identify and mitigate potential hazards, enhancing safety within the care setting.
- Responded promptly to emergencies, applying first aid and alerting medical staff.
Customer services assistant
Abwasse Global services
Lagos, Nigeria
02.2021 - 06.2022
- Resolved product-related questions, feedback and complaints to enhance customer satisfaction.
- Built rapport with customers through courteous and professional communications.
- Facilitated fulfilment of customer orders across multiple channels including in-person, email, online and telephone.
- Documented customer interactions, detailing inquiries, comments, and resolutions for improved service continuity.
- Performed well at quality assurance evaluations by continuously actioning performance feedback to drive personal improvement.
Education
Master of Business Administration - management
University of Hertfordshire
Hatfield01-2026
Higher National Diploma - computer science
yaba college of technology
Lagos01-2023
Skills
- Medication administration
- Risk assessment
- Safeguarding knowledge
- Vulnerable adult safeguarding
- Personal care
- Personal hygiene assistance
- Personal care tasks
- Emergency response
- Manual handling training
- Client engagement
- Behaviour management
- Team collaboration
- Communication techniques
- Time management
- Basic housekeeping
- Laundry and ironing
Languages
English
Advanced
C1
Timeline
Care Assistant
Supreme care service
12.2025 - 03.2026
Care Support Worker
Bowes house
10.2025 - 04.2026
Home Care Agency
Home care agency
05.2023 - 07.2024
Children's Support Worker
Modupe cole
08.2022 - 08.2024
Customer services assistant
Abwasse Global services
02.2021 - 06.2022
Master of Business Administration - management
University of Hertfordshire
Higher National Diploma - computer science
yaba college of technology