Samuel Mususu
Leeds
Summary
Reliable, friendly, and hardworking professional with experience in customer service, warehouse operations, hospitality, and support work. Proven ability to perform effectively in fast-paced environments while maintaining high standards of service and professionalism. Strong team player with excellent communication, organisation, and time management skills. Flexible, motivated, and available for immediate start.
Overview
7
7
years of professional experience
Work history
Customer Service Representative
Coral
Leeds
2025.02 - 2026.02
- Deliver professional and friendly customer service in a fast-paced environment.
- Handle cash and card payments accurately.
- Resolve customer queries efficiently and maintain a clean workspace.
Door Supervisor
Pubs
Leeds
2023.01 - 2025.08
- Monitor entry and exit points to maintain safety and security.
- Manage authorised access and ensure a safe environment for customers.
Waiting Staff Member
Hotel
Leeds
2024.08 - 2025.02
- Serve food and beverages efficiently while meeting dietary requirements.
- Welcome and seat guests professionally.
- Maintain high standards of cleanliness and presentation.
Warehouse Worker
Workola
Leeds
2024.02 - 2024.08
- Pick and pack orders accurately to meet productivity targets.
- Maintain warehouse safety and cleanliness standards.
Cleaner
University Accommodation
Leeds
2023.08 - 2024.04
- Perform deep cleaning tasks in line with health and safety regulations.
- Complete tasks efficiently within strict deadlines.
Support Worker
VIP Home Care
Curitiba
2019.02 - 2020.04
- Assist clients with daily living activities, promoting independence and wellbeing.
Education
GCSEs (Equivalent) - English, Mathematics, Portuguese, Science
Flávio
Curitiba, Brazil 2019.12 - 12 2020
Skills
- Customer service & communication
- Teamwork and collaboration
- Working under pressure
- Time management & organisation
- Manual handling
- Stock control & order picking
- Cash handling & payments
- Multilingual communication
- Flexible working patterns
Languages
Portuguese
Native
English
Upper intermediate
B2
French
Upper intermediate
B2
Timeline
Customer Service Representative
Coral
2025.02 - 2026.02
Waiting Staff Member
Hotel
2024.08 - 2025.02
Warehouse Worker
Workola
2024.02 - 2024.08
Cleaner
University Accommodation
2023.08 - 2024.04
Door Supervisor
Pubs
2023.01 - 2025.08
GCSEs (Equivalent) - English, Mathematics, Portuguese, Science
Flávio
2019.12 - 12 2020
Support Worker
VIP Home Care
2019.02 - 2020.04