Samuel Martin
Sheffield,South Yorkshire
Summary
Cyber Security w/ Forensics graduate with a particular interest in coding and data recovery. With 6 years of hospitality experience in various environments, I have proven to be a reliable individual with experience leading and working within teams to manage high-volume tasks and efficient planning in fast-paced environments.
Overview
6
6
years of professional experience
Work history
Bar and restaurant supervisor
Ye Olde Mustard Pot & Events
Sheffield , South Yorkshire
04.2024 - Current
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Planned staffing levels based on evolving service demands.
- Led bar and events operations, collaborating with owners to run events with up to 1200 guests
- Completed accurate end-of-day financial routines for cash and card transactions.
- Trained staff on best bar practices, maintaining highly efficient service teams.
Restaurant & bar supervisor
Three Merry Lads LTD
Sheffield , South Yorkshire
04.2021 - 04.2024
- Responsible for staff organisation in fast fast-paced environment
- Opening and closing restaurant, including till float and cash up
- Regularly responsible for wage/invoice payments
- Organising and running various events
- Responsible for maintaining and ordering stock
- Enforced challenge 25 and safe drinking practices
- Maintained exceptional customer service despite peak times through staff management
- Often performed other duties such as pizza chef, kitchen porter and prep chef.
- Trained staff of various levels to provide consistent experience
- Responsible for maintenance of POS and other technology related to all aspects of business
Bar Staff
Lowoods Club
Sheffield, South Yorkshire
07.2019 - 05.2022
- Fast-paced environment with focus on customer care
- Responsible for opening and closing bar and thoroughly cleaned
- Constant customer interaction
- Upheld challenge 25 and safe drinking practices
Education
GCSEs - 8 GCSEs
Stocksbridge High School
SheffieldBachelor of Science - Cyber Security w/ Forensics
Sheffield Hallam University
SheffieldHigher National Diploma - IT
Barnsley College
Barnsley 04.2001 -
Skills
- Python
- Project scheduling
- Project Management
- Information forensics
- Computer forensics
- Problem-solving
- Team building
Timeline
Bar and restaurant supervisor
Ye Olde Mustard Pot & Events
04.2024 - Current
Restaurant & bar supervisor
Three Merry Lads LTD
04.2021 - 04.2024
Bar Staff
Lowoods Club
07.2019 - 05.2022
Higher National Diploma - IT
Barnsley College
04.2001 -
GCSEs - 8 GCSEs
Stocksbridge High School
Bachelor of Science - Cyber Security w/ Forensics
Sheffield Hallam University
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