Samuel Maddocks
Southampton,Hampshire
Summary
Highly skilled professional with expertise in time management, conflict resolution, and communication skills. Demonstrates exceptional adaptability to change and excels in complaint resolution and team collaboration. Adept at problem solving with a keen attention to detail, aiming to leverage these competencies towards achieving organisational goals.
American Red Cross certified in CPR/AED for professional rescuers with First Aid. Valid until 23/6/2027.
Overview
2
2
years of professional experience
Work history
Sales agent
SoCo
Southampton , Hampshire
07.2025 - Current
- Enhanced sales performance with thorough knowledge of product range.
- Fostered a positive team environment to drive collective success in sales targets.
- Attended industry conferences for networking and client acquisition.
Bartender Waiter
The George Tapps
Bournemouth, Dorset
11.2024 - 04.2025
- Managed end-of-night closing duties for a seamless handover to morning staff.
- Built rapport with patrons for improved customer experience.
- Increased upselling success rate by learning about various drink profiles and preferences.
- Delivered exceptional customer service, resulting in repeat business.
Bartender Waiter
Slug and Lettuce
Bournemouth, Dorset
09.2023 - 11.2024
- Responded promptly to customer inquiries, improving overall satisfaction rate.
- Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery.
- Kept customers satisfied with timely service delivery.
- Ensured compliance with hygiene standards through routine cleaning tasks.
Chef
The Horns Inn
Bournemouth, Dorset
03.2023 - 07.2023
- Coordinated prep work, streamlined the cooking process.
- Maintained high safety standards during food preparation and serving procedures.
- Adhered to strict hygiene standards, ensured a clean working environment.
Education
Undergraduate Degree - Sports Coaching
Bournemouth University
Poole 09/2022 - 05/2025
A-Levels - B-TEC Law, Sports RQF
Peter Symonds College
Winchester, Hampshire 09/2020 - 06/2022
Skills
- Time management
- Conflict resolution
- Communication skills
- Adaptability to change
- Complaint resolution
- Team collaboration
- Problem solving
- Attention to detail
Affiliations
- Squash player given the honour to represent New Forest and Hampshire at tournaments through my teenage years. Travelling to tournaments around the UK competing in older age groups.
References
References available upon request.
Timeline
Sales agent
SoCo
07.2025 - Current
Bartender Waiter
The George Tapps
11.2024 - 04.2025
Bartender Waiter
Slug and Lettuce
09.2023 - 11.2024
Chef
The Horns Inn
03.2023 - 07.2023
Undergraduate Degree - Sports Coaching
Bournemouth University
09/2022 - 05/2025
A-Levels - B-TEC Law, Sports RQF
Peter Symonds College
09/2020 - 06/2022
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