Samuel Larche-Burke

PLH Building Services Limited are responsible for the maintenance of 127 high street stores throughout the South East / London.

Throughout my career with PLH Building Services clients have requested our assistance in various other locations including:

• West Midlands
• East Midlands
• Scotland
• Brussels

Service Manager April 2013 - September 2020

• This role included general office administration.
• Ensuring relevant training was up to date for all employees and sub contractors.
• Day to day running of the helpdesk and ensuring all SLA's and KPI's are met on time.
• Assisting with running large scale building projects.
• Ordering materials for project and better buying from suppliers.
• Sourcing sub contractors when required and negotiating costs.
• Liaising with clients.
• Quotation of minor works.
• Site visits / audits for H&S
• Arranging permits (Centre Management / Airports / Train Stations / Hospitals)

Operations Manager September 2020 - Present

• Oversight of the whole business from office administration to progression of large scale projects.
• Liaising with all clients to ensure all minor works and large scale projects are completed on time and on budget.
• Sourcing and appointing all sub contractors when required.
• Ensuring all H&S compliance is up to date and completion of un announced site audits.
• Project management from minor works to large scale projects.
• Surveying works and providing quotations
• Day to day running of the helpdesk and ensuring all SLA's and KPI's are met on time. (use of clients online systems Verisae / HALO)
• Oversaw facility maintenance and allocated needed resources to meet standards.