Summary
Work history
Education
Skills
Languages
Timeline
Generic

Samuel Kole-Towo

London,City of London

Summary

I'm a motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.


Also a detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.


Dedicated and results-driven retail professional with over 2-3 years of experience in providing exceptional customer service and driving sales in diverse retail environments. Proficient in fostering positive customer relationships through a combination of strong interpersonal skills and in-depth product knowledge. Skilled in inventory management, merchandising, and achieving sales targets. Adept at multitasking in fast-paced settings while maintaining attention to detail and ensuring a seamless customer experience. Seeking to leverage proven expertise to contribute to a dynamic retail team and deliver top-notch service in enhancing customer satisfaction and revenue growth.

Work history

Cafe Barista

Downham Leisure
London
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Displayed exceptional knowledge of [Number] drink products to clearly present and explain coffee drink menu.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.

Education

Certificate of Higher Education - Computer Science

Kingston College
Kingston upon Thames

Skills

  • Customer service
  • Quick learner
  • Highly organised
  • Teamwork and collaboration
  • Sales expertise
  • Strong communication
  • Fashion retail
  • Face-to-face selling
  • Money handling

Languages

English
Native
French
Intermediate

Timeline

Cafe Barista

Downham Leisure

Certificate of Higher Education - Computer Science

Kingston College
Samuel Kole-Towo