SAMUEL JUDGE
Worcester,Worcestershire
Summary
Ambitious biology graduate with commercial expertise in pest control and sales, seeking to advance career in sales.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Graduate Pest Control Technician
Rentokil Initial
Cheltenham, Gloucestershire
09.2024 - 07.2025
- Successfully completed the Rentokil Initial Graduate Scheme, gaining hands-on experience across operational service delivery, customer service, and commercial development.
- Delivered pest control solutions to a wide range of clients, including residential, commercial, and industrial sites, carrying out inspections, risk assessments, and tailored treatments.
- Partnered with the sales team through the Sales Programme, contributing to business growth and learning key sales techniques including upselling, objection handling and finding the 'need'
- Generated over £70,000 in additional revenue by identifying upselling opportunities during service visits and recommending appropriate pest control solutions
- Developed strong communication and client-facing skills, advising customers on prevention strategies and supporting long-term service contracts.
- Balanced technical performance with commercial thinking, consistently delivering excellent service while identifying and acting on growth opportunities.
Sales Executive Assistant
JWS
Worcester, United Kingdom
04.2024 - 07.2024
- Promoted and sold renewable energy solutions to a diverse clientele, including residential and commercial customers, as a Solar Panel Sales Representative at JWS.
- Demonstrated expertise in understanding clients' energy needs, delivering customized solar solutions, and overseeing a smooth sales process from consultation to installation.
Ambient Stock Replenishment
Asda
Pershore, United Kingdom
08.2022 - 04.2023
- Customer care from arrival to departure, encouraging return visits and repeat spending.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Assisted customers with varying questions using product knowledge and service expertise.
Customer Service Assistant
Vue Cinema
Worcester, United Kingdom
06.2021 - 12.2021
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Maintained spotlessly clean sales floors, organizing merchandise for visually-appealing displays.
- Adhered strictly to policies and procedures for continued company compliance.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
Waiter and Kitchen Assistant
AMC Catering
Worcester, United Kingdom
10.2019 - 03.2020
- Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimizing potential service delays.
- Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
Business and Sport Assistant
University of Worcester
Worcester, United Kingdom
03.2018
- Involved in setting up various events, such as functions for business meetings or educational events.
- Supported staff with clerical tasks for well-maintained office administration.
- Planned office events by reserving venues, communicating schedules and coordinating setup.
- Identified office equipment malfunctions and scheduled maintenance activities with repair teams to restore functionality.
Education
Bachelor of Science - Biology
Aston University
09.2021 - 06.2024
A levels - Biology, Business Studies, Physical Education
Christopher Whiteheads Sixth-form
01.2019 - 01.2021
GCSEs -
Christopher Whiteheads Language College
01.2014 - 01.2019
Skills
- Consultative Selling – Proven ability to identify customer needs and upsell tailored solutions,
- Customer Relationship Management – Strong client-facing skills with experience in building trust, managing expectations, and delivering long-term value
- Commercial Awareness – Developed a sharp understanding of business drivers, sales targets, and revenue growth through Rentokil’s Graduate Scheme and Sales Development Programme
- Problem Solving – Skilled in diagnosing complex pest-related issues and delivering effective, compliant solutions in high-pressure environments
- Communication & Influence – Confident communicator, able to translate technical information into clear, persuasive advice for both residential and commercial clients
- Team Collaboration – Worked cross-functionally with sales, service, and management teams to support business development and client satisfaction
- Time Management & Organisation – Managed multiple client appointments daily, ensuring punctuality, accurate reporting, and high levels of service consistency
Certification
- BPCA level 1&2 in Pest control
- Aspiring development programme in sales
- Science and Sales graduate scheme
Affiliations
- Semi-professional Footballer
References
References available upon request.
Timeline
Graduate Pest Control Technician
Rentokil Initial
09.2024 - 07.2025
Sales Executive Assistant
JWS
04.2024 - 07.2024
Ambient Stock Replenishment
Asda
08.2022 - 04.2023
Bachelor of Science - Biology
Aston University
09.2021 - 06.2024
Customer Service Assistant
Vue Cinema
06.2021 - 12.2021
Waiter and Kitchen Assistant
AMC Catering
10.2019 - 03.2020
A levels - Biology, Business Studies, Physical Education
Christopher Whiteheads Sixth-form
01.2019 - 01.2021
Business and Sport Assistant
University of Worcester
03.2018
GCSEs -
Christopher Whiteheads Language College
01.2014 - 01.2019
Similar Profiles
Jhon Samuel Sison RayoJhon Samuel Sison Rayo
Field Biologist/Supervisor at Rentokil Initial Philippines Inc.Field Biologist/Supervisor at Rentokil Initial Philippines Inc.
Chantelle GeorgeChantelle George
Service Coordinator / Planner at Rentokil InitialService Coordinator / Planner at Rentokil Initial
Jessie WrightJessie Wright
Customer Retention Representative at Rentokil InitialCustomer Retention Representative at Rentokil Initial
Erica NovellErica Novell
Third Party Product Manager at Great Little BreaksThird Party Product Manager at Great Little Breaks
Elijah AustinElijah Austin
Bartender at Greene KingBartender at Greene King