SAMUEL JUDGE
Worcester,Worcestershire
Summary
Ambitious biology graduate with commercial expertise in pest control and sales, seeking to advance career in sales.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Graduate Pest Control Technician
Rentokil Initial
Cheltenham, Gloucestershire
2024.09 - 2025.07
- Successfully completed the Rentokil Initial Graduate Scheme, gaining hands-on experience across operational service delivery, customer service, and commercial development.
- Delivered pest control solutions to a wide range of clients, including residential, commercial, and industrial sites, carrying out inspections, risk assessments, and tailored treatments.
- Partnered with the sales team through the Sales Programme, contributing to business growth and learning key sales techniques including upselling, objection handling and finding the 'need'
- Generated over £70,000 in additional revenue by identifying upselling opportunities during service visits and recommending appropriate pest control solutions
- Developed strong communication and client-facing skills, advising customers on prevention strategies and supporting long-term service contracts.
- Balanced technical performance with commercial thinking, consistently delivering excellent service while identifying and acting on growth opportunities.
Sales Executive Assistant
JWS
Worcester, United Kingdom
2024.04 - 2024.07
- Promoted and sold renewable energy solutions to a diverse clientele, including residential and commercial customers, as a Solar Panel Sales Representative at JWS.
- Demonstrated expertise in understanding clients' energy needs, delivering customized solar solutions, and overseeing a smooth sales process from consultation to installation.
Ambient Stock Replenishment
Asda
Pershore, United Kingdom
2022.08 - 2023.04
- Customer care from arrival to departure, encouraging return visits and repeat spending.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Assisted customers with varying questions using product knowledge and service expertise.
Customer Service Assistant
Vue Cinema
Worcester, United Kingdom
2021.06 - 2021.12
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Maintained spotlessly clean sales floors, organizing merchandise for visually-appealing displays.
- Adhered strictly to policies and procedures for continued company compliance.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
Waiter and Kitchen Assistant
AMC Catering
Worcester, United Kingdom
2019.10 - 2020.03
- Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimizing potential service delays.
- Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
Business and Sport Assistant
University of Worcester
Worcester, United Kingdom
2018.03
- Involved in setting up various events, such as functions for business meetings or educational events.
- Supported staff with clerical tasks for well-maintained office administration.
- Planned office events by reserving venues, communicating schedules and coordinating setup.
- Identified office equipment malfunctions and scheduled maintenance activities with repair teams to restore functionality.
Education
Bachelor of Science - Biology
Aston University
2021.09 - 2024.06
A levels - Biology, Business Studies, Physical Education
Christopher Whiteheads Sixth-form
2019.01 - 2021.01
GCSEs -
Christopher Whiteheads Language College
2014.01 - 2019.01
Skills
- Consultative Selling – Proven ability to identify customer needs and upsell tailored solutions,
- Customer Relationship Management – Strong client-facing skills with experience in building trust, managing expectations, and delivering long-term value
- Commercial Awareness – Developed a sharp understanding of business drivers, sales targets, and revenue growth through Rentokil’s Graduate Scheme and Sales Development Programme
- Problem Solving – Skilled in diagnosing complex pest-related issues and delivering effective, compliant solutions in high-pressure environments
- Communication & Influence – Confident communicator, able to translate technical information into clear, persuasive advice for both residential and commercial clients
- Team Collaboration – Worked cross-functionally with sales, service, and management teams to support business development and client satisfaction
- Time Management & Organisation – Managed multiple client appointments daily, ensuring punctuality, accurate reporting, and high levels of service consistency
Certification
- BPCA level 1&2 in Pest control
- Aspiring development programme in sales
- Science and Sales graduate scheme
Affiliations
- Semi-professional Footballer
References
References available upon request.
Timeline
Graduate Pest Control Technician
Rentokil Initial
2024.09 - 2025.07
Sales Executive Assistant
JWS
2024.04 - 2024.07
Ambient Stock Replenishment
Asda
2022.08 - 2023.04
Bachelor of Science - Biology
Aston University
2021.09 - 2024.06
Customer Service Assistant
Vue Cinema
2021.06 - 2021.12
Waiter and Kitchen Assistant
AMC Catering
2019.10 - 2020.03
A levels - Biology, Business Studies, Physical Education
Christopher Whiteheads Sixth-form
2019.01 - 2021.01
Business and Sport Assistant
University of Worcester
2018.03
GCSEs -
Christopher Whiteheads Language College
2014.01 - 2019.01