Samuel Iszard

• Founded and managed a successful automotive customization business specializing in vehicle wrapping, body kits, and servicing.
• Oversaw all aspects of business operations, including sales, marketing, financial management.
• Built and maintained strong relationships with customers, suppliers, and industry partners, ensuring high-quality service and repeat business.
• Developed and executed growth strategies that increased revenue and expanded the company's reputation in the automotive industry.
• Managed client projects from consultation through delivery, ensuring work was completed to the highest standards and within deadlines.
• Recruited, trained, and supervised team members to maintain exceptional customer service and technical performance.
• Organized and hosted automotive events, building a loyal client base and enhancing brand visibility within the performance and luxury car community.
• Founded and managed a successful automotive customization business specializing in vehicle wrapping, body kits, and servicing.

Organised supercar shows across Essex for over ten years with 500-2000 at every event showcasing the best from ECM EVENTS LTD

Supported enthusiasts, customers, and trade stands in event execution.

• Facilitated relationship building with large venues for successful events.
• Along side working in many big roles over the last 10 years while hosting the events in my spare time leading to it going for over 10 years and being very successful within itself.
• Much more can be seen of what we have put together via the Instagram (@essexcarmeets)

• Maintained high standards of customer service during peak times.
• Facilitated positive dining experiences by providing excellent customer service.
• Handled complaints effectively, resulting in increased customer satisfaction.
• Upheld rigorous hygiene standards in all front-of-house areas.
• Adapted swiftly to changing situations for uninterrupted service quality.
• Managed customer-related issues following company policies and procedures.
• Elevated guest experiences by delivering tailored, personalised customer service.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

• Managed and led a team of sales representatives, significantly increasing sales through both phone and face-to-face appointments.
• Built confidence and developed deep industry knowledge within renewable energy and solar technology.
• Strengthened people skills through client engagement, adapting quickly to a new industry sector.

• Delivered exceptional customer experiences while representing a globally recognised luxury brand.
• Worked closely with high-profile clients, tailoring solutions to meet customer needs and successfully closing sales.
• Developed and implemented sales training programs that enhanced team performance and increased overall sales effectiveness.
• Representing a globally recognised luxury brand.

• Supported and coached junior sales associates to improve performance.
• Assisted with showroom management, including customer greetings, layout design, and workshop scheduling.
• Completed a 12-month internship that provided valuable hands-on experience and prepared me for future sales roles.